Applicants are invited to apply for the role of Housing Management Officer (full time 37hrs - permenant post) working within the Housing Options team who will be responsible for the day to day management of the Council’s temporary accommodation for homeless households.
About the Role:
- You will be required to manage properties across Darlington, which will include moving in and out of households, completing licence agreement at sign up and fully explaining the conditions of the occupancy, completing regular visits, reporting repairs, discussing rent and preparing the property to ensure a quick turnaround so void periods and income loss are minimised.
- You will liaise with the Housing Options Officers to ensure the client is adhering to the licence agreement, engaging with their Personalised Housing Plan and all risk assessments are completed with information being shared amongst all relevant professionals.
Experience/Skills Required:
- The successful candidate will be enthusiastic, resilient and self-motivated and will be able to provide high standard of housing advice and guidance to households to ensure our temporary accommodation is managed to a high standard.
- Candidates will need to have effective organisation and communication skills, work well within the team and as an individual, work positively with members of the public and have a flexible approach.
- Knowledge of Homelessness legislation, housing law and social housing is desirable but not essential.
- This role requires an Enhanced DBS Level check
For detailed information on this role, please refer to the Role Profile and Person Specification.
For a further informal discussion and any queries around the role profile and job itself please contact Anna Ginsberg or Mark Jeffery (Housing Options Team Leaders) on 01325 405333.
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
- 32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
- Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
- Flexi-time scheme
- Flexible working
- Generous Maternity, Paternity and Adoption Leave schemes
- Staff equality forums
- Green Car Leasing Scheme
- Access to a wide range of training, learning and development
- Physiotherapy service
- Confidential counselling service
- Great wellbeing offer
- Cycle to Work Scheme
- Dolphin Centre Fit for Life Discounts
- Local and National retailer discounts
- Vivup employee benefit app and Lifestyle Savings
- Arriva Employee Travel Club
For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.
https://www.darlington.gov.uk/jobs-and-careers/why-work-for-us/
Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page.
https://www.darlington.gov.uk/jobs-and-careers/
General Information for Applicants:
If you have any further questions regarding applying for this role or the questions , please contact the HR Support team on 01325 403217 or [email protected].
https://www.northeastjobs.org.uk/contactus
All applicant email correspondence will come from [email protected] and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.
You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.
We are an equal opportunities' employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.
