Directorate: Corporate Services
14.8 Hours per Week, Part-Time, Permanent.
Thursday & Friday | Based at Riverside House
As part of our Operational Support Team, you will work your contracted hours on Thursday and Friday and participate in a rota arrangement to provide office cover between 7:30am and 5:00pm, helping to ensure the smooth and effective delivery of Facilities Services across the borough.
Make a Difference Behind the Scenes
Are you highly organised, customer-focused and looking for a varied part-time role where no two days are the same?
An exciting opportunity has arisen to join our Operational Support Administration Team within Property & Facilities Services. As a Facilities Services Assistant, you will play a key role in supporting services that help maintain schools, council buildings and facilities across the borough.
Working as part of an established job-share arrangement, you will provide administrative support across a range of functions including contractor management, PFI administration, financial processing, performance monitoring, customer enquiries and service coordination.
This is an ideal opportunity for someone who enjoys problem-solving, working collaboratively and being at the heart of a busy operational service.
About the Role
In this varied and rewarding role, you will:
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Provide administrative support for PFI contracts and facilities management services.
- Process and monitor service requests, maintenance activities and contractor performance information.
- Respond professionally to enquiries from customers, schools, contractors and council departments.
- Raise purchase orders, process invoices and maintain accurate financial records.
- Support performance reporting, compliance monitoring and data management activities.
- Maintain accurate records and audit trails to support service delivery and contract management.
- Identify and escalate service issues, ensuring that customer concerns are addressed promptly.
- Work closely with colleagues and your job-share partner to ensure a seamless and consistent service.
- Undertake a variety of general office administration duties, including maintaining records, managing correspondence, updating systems, filing documentation, and supporting the day-to-day running of the service.
About You
We're looking for someone who:
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Has excellent organisational and administrative skills.
- Pays close attention to detail and values accuracy.
- Communicates confidently and professionally with a wide range of people.
- Can manage competing priorities and meet deadlines effectively.
- Has good IT skills, including experience of Microsoft Office applications, particularly Excel.
- Enjoys working both independently and as part of a team.
- Is committed to delivering excellent customer service.
- Is flexible and willing to participate in a rota arrangement to provide office cover between 7:30am and 5:00pm.
Previous experience in an administrative, facilities management, customer service or related environment would be advantageous, although training will be provided.
Why Join Us?
In return, we offer:
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A supportive and welcoming team environment.
- Opportunities to develop your skills and experience within a diverse service area.
- Full training and ongoing support.
- Flexible working arrangements.
- Generous annual leave entitlement.
- Access to a range of employee benefits and wellbeing support.
Interested?
If you are looking for a flexible part-time role where you can make a valuable contribution to an essential council service, we'd love to hear from you.
For an informal discussion about the role, please contact: Qadir Karim - Facilities Resources Officer:
Telephone: 07554 436534
Or
This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).
Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website.
