A Centre Manager at Just Tyres plays a key leadership role, combining operational management, customer service, and commercial responsibility to ensure the centre runs safely, efficiently, and profitably.
This role is for a floating Centre Manager to support the Divisional Manager with operations across the Hertfordshire Area while training until a permanent opportunity arises within the area.
Core Responsibilities
1. Operational Management
- Oversee the day-to-day running of the tyre centre, ensuring smooth workflow and minimal downtime
- Manage stock levels (tyres, consumables, tools) and place orders to meet demand
- Ensure all equipment is maintained and health & safety standards are strictly followed
2. Team Leadership & Development
- Lead, motivate, and manage technicians and front-of-house staff
- Handle recruitment, onboarding, training, and performance management
- Create a positive, professional, and safety-focused working environment
3. Customer Service Excellence
- Deliver high standards of customer care, handling queries, complaints, and escalations effectively
- Ensure customers receive accurate advice on tyres, repairs, and related services
- Build repeat business and local reputation through trust and service quality
4. Sales & Commercial Performance
- Drive sales of tyres and associated services (e.g. alignment, puncture repairs)
- Monitor KPIs such as revenue, margin, conversion rates, and labour efficiency
- Identify opportunities to improve profitability while maintaining service standards
5. Compliance & Administration
- Ensure compliance with company policies, legal regulations, and industry standards
- Manage cash handling, documentation, rotas, and reporting requirements
- Maintain accurate records for audits and inspections
Overall Purpose
The Centre Manager is accountable for balancing people, performance, and customer satisfaction, acting as the link between head office and the centre team. Success in the role means delivering strong financial results while maintaining Just Tyres’ reputation for safety, reliability, and customer trust.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Employee discount
- On-site parking
- Store discount
Experience:
- Tyre fitting: 1 year (required)
- Mechanical knowledge: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
