Keeping the home and office clean and safe is no small task, which is why the role of cleaner is so important. The variety of cleaner and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment.
You’ll help write the small, meaningful chapters in someone’s story, and in return, you’ll be part of a community that values and supports you too. Please note, that all our roles are subject to an enhanced police check (Disclosure Barring Service – DBS) before employment commences.
As a cleaner, every day is about making a real difference. You’ll get to:
- Play a vital role in maintaining the highest standards of cleanliness in our homes and office, ensuring every room, living space and communal area is clean, tidy and maintained
- Champion hygiene, and infection control within the home using specialised equipment and cleaning materials
- Create a welcoming, safe and comfortable environment
You don’t need previous housekeeping experience – what matters most is your heart and attitude. You’ll thrive here if you:
- Are patient, kind, and genuinely enjoy helping others
- Listen carefully, respond with empathy, and build trust with residents • Stay calm under pressure and adapt to different situations
- Work well as part of a team but can also use your initiative
- Are flexible to work different shifts including weekends and Bank Holidays
For us, it’s not just what you do, but how you do it. Our values guide everything we do and we’d love you to bring them to life every day:
- Open – you welcome others warmly and listen with care
- Nimble – you adapt quickly, always ready to step in where needed
- Brilliant – you go above and beyond to make someone feel valued
- Honest – you’re genuine, trustworthy, and always put people first.
Bring your compassion, energy, and positivity – and together we’ll make every day splendid for our residents
When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer:
- Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
- Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
- Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
- Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary.
- Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
- Pension - auto enrolment into the company pension scheme.
- Learning & Development - opportunities available to progress your skills and career.
Welcome to Splendid Care, part of the Splendid Hospitality Group — a leading UK care provider dedicated to enriching the lives of older people and those needing specialist support. Our ethos is simple but powerful: everyone deserves to feel valued, respected and cherished, regardless of age, condition or background.
Our three West Sussex homes — Derwent Lodge, Ullswater Cottage and Upper Mead — offer far more than exceptional care. They are vibrant, nurturing communities where residents can truly thrive. Each home is filled with warmth, compassion and a genuine sense of belonging.
We believe great care is built on meaningful relationships. Our dedicated teams take the time to truly understand every resident — their stories, preferences and the moments that bring them joy. Whether sharing a favourite meal, celebrating special occasions or supporting someone through everyday routines, we focus on creating comfort, connection and happiness in all that we do.
With a commitment to personalised and compassionate care, we create environments where people feel safe, supported and at home. At Splendid Care, care isn’t just part of our name — it’s at the heart of who we are.
