**PLEASE NOTE: This role is not eligible for visa sponsorship**
Receptionist / Ward Clerk
22 hours per week
Permanent
Salary: £25,272 per annum pro rata
Closing Date: Thursday 13th August 2026
Interview Date: TBC
**This post may close early due to high numbers of applications, so you are advised to apply promptly. **
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
We welcome applications from the Armed Forces Community – get in touch to find out more
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To provide a comprehensive ward clerk service to the ward area, ensuring the ward complies with good medical records practice in line with the George Eliot Hospital Medical Records Policy.
To provide an efficient and professional clerical service to the Nursing, Medical and Surgical Teams.
To communicate over the telephone and personally with patients, patients representatives and relatives relaying accurate and applicable information as required.
To receive and welcome patients and relatives to the Ward area.
To work as part of a team and support the Department to ensure consistent and effective administrative service is maintained at all times.
To provide efficient administrative support while helping patients, visitors and clinical staff.
Admit and discharge patients onto the Patient Administration System (Lorenzo) in a timely manner and ensure that the system is kept up to date and reflects the patients currently on the ward, including consultant/ speciality transfers.
Ensure all relevant documentation is printed from Lorenzo and copies are available within the patients notes.
To ensure that all patients hospital notes are up to date and sent back to Medical Records Department for filing and tracked in accordance with the Trust Case Note Tracking System.
Here at George Eliot our vision to ‘ excel at patient care’ takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
E ffective Open Communication
e x cellence and safety in everything we do
C hallenge but support
E xpect respect and dignity
L ocal health that inspires confidence
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, in house training and development, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
If you are applying for a Domestic Assistant or Health Care Assistant role you may be eligible for the refer a friend scheme – find out more here: https://www.geh.nhs.uk/about-us/people-and-workforce/vacancies/refer-friend-scheme
In line with the Trusts’ Medical Records Policy, ensure that all filing is kept up to date and filed correctly in the patient’s hospital notes.
Welcome members of the public entering the Unit and ensure any queries that arise are dealt with.
Greet patients on arrival to the Unit, check and update personal details as required.
Always maintain confidentiality.
To answer the ward telephone and ensure that information is correctly handled and disseminated appropriately.
To assist the Nursing Team with appropriate administrative duties related to the overall functioning of the Unit.
To ensure workstation and case note trolleys are kept tidy and organised and maintained to the standard of infection prevention standards.
To manage patients’ outpatients’ appointments during their stay and on discharge.
To arrange patient transport as required.
Maintain confidentiality of information relating to patients, staff and the organisation always.
Take lead responsibility for ward requisitions and maintaining ward stationary.
For a full comprehensive list of main responsibilities and duties, please kindly refer to job description and personal specification attached.
