As part of its Halloween at Kew and Christmas at Kew programs, Kew Retail has a full time Seasonal Retail Supervisor role available. Working at least one weekend day per week is required.
Kew’s ‘Halloween at Kew’ event runs from the 16th October to the 1st November 2026, and our ‘Christmas at Kew’ event runs from the 13th November 2026 to the 3rd January 2027. The events are open until 10pm, so regular evening work up to 10.30pm will be required for the role.
Kew Gardens is only closed on Christmas day, so you should expect to be rostered to work over the Christmas period.
Candidates will have experience of Supervising a team in a fast-paced Retail environment with a track record of achieving targets and KPIs. They will demonstrate excellent customer service skills and have strong communication skills, being able to manage conflicting priorities and work using their own initiative.
Candidates will be able to demonstrate teamworking experience and how to encourage a team to develop and perform using positive motivation, addressing any performance issues promptly.
In person or remote interviews via Teams from w/c 31st August
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi.
The salary for this position is £29,451 per annum [Grade 3]
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.
At Kew, our strength lies in the diversity of our people and the insights they bring. When you join us, you will find an organisation that values your perspective and lived experience. You will receive support to achieve your full potential and access opportunities to develop and progress. Our commitment to equity, diversity, and inclusion is ongoing, shaped by the people who work here and the communities we serve. As a disability confident employer, we are breaking down barriers to be an inclusive workplace for everyone.
Whoever you are, and however you experience the world, there is a place for you to grow and belong at Kew.
No agencies please.
