Office Manager
Underfloor Insulation Glasgow Ltd
East Kilbride, G75 0YL
£35,000 – £45,000 per year, depending on experience
Full-time | Permanent
About the role
Underfloor Insulation Glasgow Ltd is a growing specialist Insulation and Home Improvement company based in East Kilbride, working with customers across Scotland.
We are looking for an experienced Office Manager to take responsibility for the day-to-day running of our office and to help us manage the continued growth of the business.
This is a senior role reporting directly to the Directors. You will manage our existing administrators and, as the business grows, may also take responsibility for additional sales and office staff.
We are looking for someone who is organised, commercially minded and confident taking responsibility. You will need to be someone who can see what needs doing, organise people and resources effectively and make sure things get followed through.
The role
The role covers a broad range of office and operational responsibilities, including:
- Managing the day-to-day running of the office
- Managing and supporting the Administration team
- Overseeing customer enquiries from initial contact through to completed work
- Managing surveys, appointments and installation bookings
- Overseeing quotations and ensuring they are followed up
- Keeping customers informed and dealing with queries or problems
- Liaising with suppliers and coordinating materials and requirements for jobs
- Ensuring accurate customer, job and company records
- Monitoring the progress of jobs and making sure outstanding actions are dealt with
- Providing the Directors with relevant information and reports
A key part of the role will be improving the way the business operates. We are growing quickly and need our systems and processes to grow with us. You will be expected to identify areas where things could work better and take the initiative to improve them.
There will also be an increasing focus on the sales side of the business. This will include making sure enquiries are followed up, quotations are not missed and the sales process is properly organised. There is potential for the successful candidate to take responsibility for an additional salesperson as the company expands.
About you
We are looking for someone with previous experience in office management, operations or senior administration, preferably with experience of managing people.
You should be:
- Highly organised with excellent attention to detail
- Confident managing people and workloads
- Comfortable dealing with customers, suppliers and staff
- A good communicator, both written and verbal
- Able to work independently and make decisions
- Comfortable managing multiple priorities
- Practical and confident solving problems
- Commercially aware and comfortable working with figures
- Confident using computers and learning new systems
- Proactive rather than someone who needs constant direction
Experience in construction, property, insulation, home improvement or another trade-based business would be an advantage.
This is an opportunity to join a growing business and have a genuine influence on how it operates. The role can develop considerably as the company grows, including increased responsibility for people and operations.
What we offer
- £35,000 – £45,000 salary, depending on experience
- Full-time, permanent position
- Based at our East Kilbride office, G75 0YL
- Direct access to and reporting to the Directors
- Potential to build and manage a larger office/sales team
- A varied role with genuine responsibility
- The opportunity to improve systems and processes and make a real difference
- Long-term progression within a growing company
Job Type: Full-time, Permanent
Work Location: In person
Pay: £35,000.00-£45,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
