About Us
We are a growing food brand based in London, passionate about great food, exceptional service, and authentic storytelling. As we expand our team, we are looking for a highly organised and creatively minded individual to join us as our Administrative Assistant & Marketing Coordinator – a dual-role position at the heart of our daily operations and brand presence.
The Role
This is not a typical desk job. You will split your time between ensuring our back-end operations run smoothly and bringing our brand to life across digital and physical touchpoints. You will work closely with the founding team, suppliers, and frontline staff, making a tangible impact on how we operate and how our guests perceive us.
Key responsibilities include:
Administrative & Operational Support
- Managing daily office administration, including email correspondence, supplier communications, and record-keeping
- Processing purchase orders, tracking inventory levels, and coordinating with logistics partners
- Maintaining organised filing systems (digital and physical) and ensuring smooth internal workflows
- Scheduling meetings, taking minutes, and following up on action points
- Assisting with basic financial administration such as invoice processing and expense tracking
Marketing & Social Media
- Planning and executing the content calendar for our social media channels, primarily Instagram and TikTok (xiaohongshu)
- Creating engaging visual and written content – including photos, Reels, stories, and short-form copy
- Monitoring and responding to social media engagement and enquiries
- Assisting in the creation of marketing collateral (menus, flyers, email newsletters, promotional materials) using tools like Canva
- Supporting the planning and on-the-ground execution of brand events, tastings, and pop-ups
- Tracking basic performance metrics and providing monthly summary reports
Who We Are Looking For
Essential Requirements
- 1–3 years of experience in an administrative, coordination, or office-based role (internships included)
- Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) and Google Workspace
- Excellent written and spoken English and Chinese – you are confident drafting professional emails and social posts
- Highly organised, with the ability to prioritise multiple tasks in a fast-paced environment
- A proactive, problem-solving mindset – you don't wait to be told what to do
- Genuine interest in and enthusiasm for the food and hospitality industry
Desirable (but not essential)
- Experience using Canva, Meta Business Suite, or basic photo/video editing tools
- Familiarity with the London food scene or previous experience in a restaurant/café setting
- Knowledge of AI tools (e.g. ChatGPT, Notion AI) to improve workflow efficiency
- Basic understanding of email marketing platforms (e.g. Mailchimp)
Personal Attributes
- Friendly, approachable, and comfortable collaborating with diverse teams
- Adaptable and comfortable with ambiguity – we are a growing business, and priorities can shift
- Attention to detail – you spot the typo, the missing order, and the opportunity
What We Offer
- Competitive salary based on experience
- 28 days annual leave (including bank holidays)
- Staff meals and discounts across our venues
- A supportive, non-corporate team environment where your ideas are heard
- Genuine opportunity to grow with the business as we expand
- Regular team tastings and supplier visits – because we love what we do
Job Type: Full -time
Full-time hours: 45 per week
Job Types: Full-time, Permanent
Pay: £28,600.00-£35,000.00 per year
Benefits:
- Company pension
- Employee discount
Experience:
- Marketing management: 2 years (required)
Language:
Licence/Certification:
Work Location: In person
