Overview
The Cross Scythes is a busy, well-loved pub in Totley, known for great food, warm hospitality, and being a real part of the local community. We’re proudly part of The Northern Collective, an independent hospitality, retail & leisure group operating across the Peak District and South Sheffield. Our group spans restaurants, bakeries, and retail-led food concepts, with a strong focus on quality, consistency, and developing great people.
We’re now looking for a confident, driven and enthusiastic Assistant Manager to support the General Manager in running the day-to-day operation and leading the front-of-house team.
The Role
As Assistant Manager, you’ll play a key part in delivering excellent service and maintaining high standards across the venue. You’ll be hands-on on the floor, supporting the team during service, helping manage shifts, and ensuring every guest has a great experience.
This role is ideal for someone with supervisory or junior management experience who’s ready to step up, take on more responsibility, and grow within a supportive, people-focused business.
Key Responsibilities
- Support the General Manager with daily operations
- Lead front-of-house shifts, setting the tone for service and hospitality
- Supervise, train, and motivate the team
- Help manage rotas, staffing levels, and shift planning
- Ensure service standards, cleanliness, and presentation are consistently met
- Handle customer feedback professionally and positively
- Support stock control, cash handling, and opening/closing procedures
- Work closely with the kitchen team to deliver smooth service
- Maintaining excellent beer quality and cellar hygiene & cleanliness standards
About You
- Previous experience in a supervisory or assistant management role (hospitality preferred)
- A people-focused leader with great communication skills
- Passionate about customer service and team development
- Organised, reliable, and calm under pressure
- Hands-on, proactive, and keen to learn
- Good knowledge of wines, beers & spirits
What We Offer
- Competitive salary + tips
- 28 days holiday (including bank holidays)
- Free meals while on shift
- Northern Collective Team Rewards Card, including:
-25% discount across all Northern Collective venues
- Early access to bookings and group events
- Wholesale pricing on wines, beers, and spirits
- Ongoing training and development
- Clear progression opportunities within a growing independent group
If you’re an Assistant Manager who enjoys being part of a close-knit team and wants to build a long-term career in hospitality, we’d love to hear from you.
Job Type: Full-time
Pay: From £32,000.00 per year
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount
Ability to commute/relocate:
- Sheffield S17 4AE: reliably commute or plan to relocate before starting work (required)
Experience:
- Management: 2 years (preferred)
Licence/Certification:
- Level 2 Food Hygiene Certificate (preferred)
Work Location: In person
