Support the Rhenus implementation teams with all tasks related to customer implementation projects within
the IT/WMS policies of Rhenus (e.g. change policy and BY Core). These include (but are not limited to) tuning
requirements, configuration of BY WMS, draft specifications for developments (interfaces, labels and forms),
testing solutions, training of key users, Go Live migration tasks and resolution of incidents.
Same for other similar business projects e.g. process improvements and (customer) change requests
Collect wishes from business stakeholders and drive implementation project teams to come to deliverable, SMART requirements within the time plans of the projects. Document the development specifications for business integrations (interfaces) with customers and for forms and label. Challenge stakeholders to get approvals for the requirements and for the development specifications.
Provide solutions within the configuration possibilities of BY WMS, challenge the stakeholders to accept configurable solutions. In case not possible (significantly inefficient) define developments for extensions in consultation with Rhenus senior WMS experts (Solution Architects and Design Authority).
Provide solutions that make the most of the available WMS solution standards (Rhenus “Core”). Challenge the stakeholders to accept configurable solutions.
Analyse and resolve reported incidents and initiate actions to prevent re-occurrence (problem management).
Support Go Live migration and hand-over to the support organization.
Document solutions and ways-of-working.
Reporting and consultancy tasks on request of IT Management.
