Role summary
The Shift Supervisor is responsible for the smooth running of the Workshop, alongside being a productive member of the workshop team. Overseeing the Technician team, ensuring key performance indicators are achieved, whilst maintaining positive relationships with our customers.
Salary from £20 per hour dependant upon experience
Working hours: Monday to Friday 8:00-17:30
What benefits do we offer our shift supervisors?
- 30 days holiday including bank holidays, rising to 34 days with length of service
- Overtime at an enhanced rate
- Bonus scheme
- Optional private medical insurance and supporting healthcare cash plan
- Enhanced employer pension contributions
- 24/7 mental health and wellbeing programme
- Refer a friend scheme
- Life assurance
What does the job involve?
- Carry out routine maintenance and repairs on all makes of vehicles and trailers to DVSA standard
- Diagnose and rectify all types of faults
- Oversee branch team, including monitoring timekeeping and productivity, authorising overtime, and identifying training needs
- Establish a positive working relationship with all branch departments and other branches
- Achieve and strive to exceed customer service level expectations and agreements
- Deal with queries in an effective manner, ensuring all actions are met
- Assist in training and development programs for branch staff
- Maximise the profitability of both parts and service departments, including continual improvements in utilisation of staff and efficiency levels
- Lead and motivate the team
- Access, produce and follow up all quotations for all types of equipment
- Remain up to date with all relevant legal requirements
- Ensure company vehicles are maintained to the required standard
- Any other duties relevant to the smooth and efficient operation of the department as determined by your manager
What qualifications and experience are we looking for?
- Technical Qualification (City & Guilds or NVQ Qualified Technician) or proven experience repairing & maintaining vehicles
- General knowledge of the automotive industry
- Current driving licence
- Supervisory or management experience
- LGV/HGV licence desirable
- Current driving licence
- Ability to work within a team
- Excellent organisation and analytical skills
- Excellent written and oral communication skills
- Ability to work within guidelines and to deadlines
- Solution driven approach
- Excellent customer service skills
- Detail orientated
Who are TE Fleet?
Northamptonshire-based TE Fleet are your local service partner. We specialise in all things commercial whether that is service contracts for your vehicle, trailer or tail lift, MOT's and tachograph services. TE Fleet is a subdivision within Scania vehicle dealer group, TruckEast. Committed to keeping business moving, TE Fleet was originally launched as Specialist Services to offer tail-lift repair and maintenance to the existing customer base of Northamptonshire. Fast forward 13 years and TE Fleet now covers a diverse range of solutions for the transport industry including tail-lift repair and maintenance, trailer, tanker and municipal services, refrigeration and air conditioning services, tachograph as well as an ATF for HGV, PSV and Class 4 & 7 MOT.
Join us as a Shift Supervisor and be part of a vibrant team dedicated to excellence! We value energetic leaders who thrive on building strong teams and delivering outstanding results.
Closing date: Monday 31st August 2026.
TruckEast reserve the right to close vacancies once we receive enough applications.
TruckEast is an equal opportunities employer
#INDHP
Pay: From £20.00 per hour
Benefits:
- Company pension
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
Work Location: In person
