About the Role
Riego Infrastructure Services Ltd operates within infrastructure support, water systems coordination, facilities services, project delivery, and operational management. We are seeking a Service Operations Director to lead daily service operations, oversee project workflows, and support continued business growth.
Why Join Us?
Senior Leadership Opportunity
Take a key leadership role in improving service operations, project delivery, and overall business performance.
Competitive Compensation
Receive a strong annual salary aligned with senior operations and infrastructure service roles in Leeds.
Professional Service Environment
Work in a structured setting that values reliability, planning, safety awareness, and dependable client service.
Meaningful Business Impact
Help improve operational efficiency, strengthen client satisfaction, and support long-term company success.
Key Responsibilities
- Lead service operations, infrastructure support, and project coordination activities
- Oversee team performance, service standards, schedules, budgets, and reporting
- Coordinate with clients, contractors, suppliers, vendors, and internal departments
- Monitor operational risks, service timelines, workflow progress, and quality standards
- Develop strategies to improve service efficiency, cost control, and client outcomes
- Support staff development, process improvement, and leadership planning
- Prepare senior-level reports, operational updates, and service improvement recommendations
What We Are Looking For
Experience
- Strong experience in service operations, infrastructure support, facilities management, water systems, project delivery, or technical operations
- Previous senior management or department-level leadership experience is preferred
- Experience working with contractors, vendors, clients, or operational service teams is an advantage
Skills
- Service operations leadership
- Infrastructure and facilities coordination
- Project delivery and workflow management
- Client, vendor, and stakeholder communication
- Budget monitoring and performance reporting
- Team leadership and process improvement
- Strong organisation, problem-solving, and decision-making skills
Education
- Bachelor’s degree in Business Administration, Operations Management, Facilities Management, Engineering, Environmental Management, or a related field is preferred
- Professional certifications in operations management, project management, facilities management, health and safety, or leadership are an advantage
Pay: £88,000.00-£117,000.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
- Private dental insurance
- Private medical insurance
Work Location: In person
