Restaurant Staff – Front of House & Kitchen Assistant
Formosa Izakaya is recruiting for permanent full-time staff at our Birmingham city-centre restaurant.
We currently have opportunities for:
- Front of House / Waiter / Waitress
- Kitchen Assistant
We are particularly interested in applicants with relevant East Asian food, restaurant, hospitality, language or cultural familiarity, as this can be helpful in our working environment and when serving customers.
Important information before applying
Please read carefully:
- These are permanent full-time positions only.
- We are not currently recruiting for part-time, student, temporary or seasonal positions.
- Applicants must already have the legal right to work in the UK.
- Applicants must be able to work evenings and weekends where required.
- These are in-person roles in Birmingham city centre.
- Exact working days, hours, responsibilities and pay arrangements will be discussed by the Hiring Manager with applicants selected to progress.
Please only apply if you can genuinely commit to permanent full-time employment.
Role 1 – Front of House / Waiter / WaitressMain responsibilities
- Welcoming customers in a friendly and professional manner.
- Taking food and drink orders accurately.
- Serving food and beverages.
- Explaining dishes, ingredients and menu items where required.
- Clearing and preparing tables.
- Responding politely to customer enquiries.
- Supporting colleagues during busy periods.
- Helping maintain a clean, organised and welcoming restaurant.
- Carrying out other reasonable Front of House duties where required.
Useful experience and skills
- Good customer-service and communication skills.
- Reliability and punctuality.
- Ability to work effectively as part of a team.
- Confidence working in a busy restaurant environment.
- Previous restaurant or hospitality experience.
- Familiarity with East Asian food, ingredients and dining culture.
- Previous experience in a Chinese, Taiwanese or other East Asian restaurant environment.
- Mandarin Chinese or another relevant East Asian language would be helpful, but is not essential.
Role 2 – Kitchen AssistantMain responsibilities
- Assisting with basic food preparation.
- Supporting chefs and kitchen staff during service.
- Keeping preparation and kitchen areas clean and organised.
- Washing equipment, utensils and other kitchen items where required.
- Helping with stock, ingredients and general kitchen organisation.
- Following food-hygiene and cleanliness requirements.
- Supporting the kitchen team during busy periods.
- Carrying out other reasonable kitchen duties where required.
Useful experience and skills
- Previous kitchen, restaurant or hospitality experience.
- Experience with food preparation.
- Confidence working in a busy kitchen environment.
- Reliability, punctuality and willingness to work as part of a team.
- Familiarity with East Asian ingredients, food preparation or kitchen environments.
- Previous experience in a Chinese, Taiwanese or other East Asian restaurant or kitchen.
- Mandarin Chinese or another relevant East Asian language would be helpful, but is not essential.
East Asian food, language and cultural familiarity
For either role, the following may be particularly useful:
- Familiarity with East Asian food, ingredients and dining culture, including Taiwanese, Chinese, Japanese, Korean or similar cuisines.
- Previous experience working in a Chinese, Taiwanese or other East Asian restaurant or hospitality environment.
- Ability to speak Mandarin Chinese or another relevant East Asian language.
- Understanding of East Asian food, dining customs and restaurant working environments.
- Ability to communicate comfortably with customers and colleagues from different cultural backgrounds.
These are practical skills and experience relevant to the roles. Applicants from all backgrounds are welcome to apply.
All decisions regarding suitability and progression are made by the Hiring Manager.
How to apply
After applying through Indeed, applicants who remain interested should bring a printed hard copy of their CV to:
Formosa Izakaya
117 Hurst Street
Birmingham
B5 6SE
CV drop-off times:
Wednesday to Sunday
3:00pm–5:00pm
Please do not visit on Mondays or Tuesdays, as maintenance work may be taking place.
- No appointment is required.
- Simply hand your printed CV to any available member of staff.
- There is no need to ask for Wayne or the Hiring Manager or request an interview.
- An online or emailed CV is not a substitute for the printed copy requested by the Hiring Manager.
- Before visiting, please update your CV so it clearly states:
- which role you are applying for
- your current and relevant experience
- your permanent full-time availability
- your current right-to-work status
- languages spoken and proficiency
- any relevant Chinese, Taiwanese or other East Asian restaurant, hospitality, kitchen, food or cultural experience.
If you have already dropped off a CV recently
If you have recently brought a CV to Formosa Izakaya, you do not need to bring the same CV in again.
However, if your previous CV did not clearly include relevant East Asian language ability, restaurant/kitchen experience, food knowledge or cultural familiarity, you are welcome to update it and bring the revised copy in.
Please also make sure the updated CV clearly states which particular role you are interested in:
- Front of House / Waiter / Waitress, or
- Kitchen Assistant
If you are genuinely interested in both roles, you may state this clearly on your CV.
What happens next?
The Hiring Manager will review the printed CVs received and contact suitable applicants directly if she wishes to progress an application.
We cannot guarantee:
- an interview
- a response to every applicant
- a particular recruitment timescale
- that either vacancy will remain open until a future date.
Please continue with your wider job search while awaiting any response.
Work location: In person – Birmingham city centre.
Pay: From £12.71 per hour
Work Location: In person
