Administrative Assistant
SML Group is seeking a highly motivated and organised Administrative Assistant to join our successful and growing team based at our Head Office in Thurmaston, Leicester.
About Us
The SML Group is the holding company for a group of specialist businesses operating within the land, building, and valuation surveying sectors.
Established in 2006, providing specialist movement monitoring services to the insurance industry. Over the years, we have expanded our offering to include structural monitoring for piling works, deep excavations, and a wide range of bespoke monitoring projects.
Our focus is on delivering cost-effective, tailored solutions that meet our clients' individual requirements. We pride ourselves on putting our customers first and consistently going the extra mile to provide the highest standards of service and quality.
At SML, we are committed to creating a positive, inclusive, and supportive working environment. We actively encourage learning and development, and our experienced team members are always willing to share their knowledge and expertise to help colleagues succeed.
The Role
We are looking for an enthusiastic and efficient individual who enjoys working as part of a busy office team. This role will be based at our Head Office in Thurmaston, Leicester and offers an excellent opportunity to develop your administrative skills within a professional and supportive environment.
Hours of work:
37.5 hours per week
Monday to Friday, 9:00am to 5:00pm
Key Responsibilities
- Managing diaries for multiple surveyors, including scheduling appointments and coordinating daily workloads
- Auditing property reports to ensure accuracy and quality standards are maintained
- Sending property and survey data to clients in a timely manner
- Answering incoming telephone calls and responding professionally to client enquiries
- Assisting with general administrative duties to support the wider team
- Maintaining accurate records and ensuring information is processed efficiently
Skills and Experience
The ideal candidate will have:
- Strong proficiency in Microsoft Office, particularly Microsoft Excel
- Excellent organisational and time management skills
- A confident and professional telephone manner
- Strong attention to detail and accuracy
- The ability to manage multiple tasks and priorities effectively
- Good written and verbal communication skills
- A proactive attitude and willingness to work collaboratively as part of a team
Why Join Us?
- Friendly and supportive team environment
- Opportunities for training and development
- Exposure to a specialist and growing industry
- A company culture that values teamwork, learning, and customer service
Our Values
At SML Group, we are proud of the expertise, professionalism, and forward-thinking approach that underpin our work. Our culture is shaped by collaboration, accountability, and a commitment to delivering high standards for our clients and colleagues.We value people who take pride in what they do, support one another, and contribute to continuous improvement across the business. Joining SML Group means becoming part of a growing organisation with a diverse range of services and opportunities across the UK.
Equal Opportunities
SML Group Ltd is committed to creating a diverse and inclusive environment and welcomes applications from all sections of the community. Every applicant will be considered on the basis of skills, experience, and suitability for the role, regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation.If you require any reasonable adjustments during the recruitment process, please let us know and we will do our best to support you.
Pay: £21,259.22-£24,903.66 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
Work Location: In person
