The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Based at: Civic Office, Doncaster
Salary details: Grade 6, £26,403 - £27,255 (Pay award pending)
Contract Type: Temporary
Hours: 37 hours per week
Flexible working arrangements: Flexible working requests considered
Closing date: 30th June 2026
Enhanced Level DBS Disclosure is required for appointment to this post
The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of a busy team offering support across Young People’s Services.
An exciting and unique opportunity has arisen for a full-time member of staff to join the Service & Case Support Team on a temporary contract until 31 March 2027. This is a highly skilled role which provides administrative support to Young People’s Services which encompasses the Youth Justice Service, Return Home Interview Service, EPIC Youth Crime Prevention Team, Careers Information Advice & Guidance, Pause, Psychology Service and Children’s Rights. The role provides support across Young People’s Services, including direct work supporting Service Managers and the Strategic Lead as required.
This role will be split between supporting Young People’s Service’s in its entirety and supporting the expanding Psychological Service. Given the dual nature of the role, all applicants will require excellent time management and organisational skills to manage both aspects effectively. The support role within the Psychological Service will require close working with the Service Manager, the Psychology Team and wider Social Care. You will be responsible for daily monitoring of all psychological referrals and managing performance data in relation to this.
The team provide efficient, effective and professional administrative and case management support to Young People’s Services across a range of activities which meet quality standards and performance targets. You will work as part of a team and will be able to work flexibly to meet the demands of the role. You will need to be able to undertake new tasks in a fast paced and changing, dynamic organisation.
The post holder will be working with confidential information and will be expected to always work within Data Protection guidelines.
Examples of where the Service & Case Support Team provides a high-quality service are:
-
General administrative functions to Young People’s Services
- Use of a variety of IT systems including MS Office package
- Case level support
- Supporting the Court and custody processes
- Business support for data collection processes
- Service and electronic minute taking for a full range of professional and client focused meetings
- Processing financial transactions
- Project support for bids and innovation
- Working closely with police and wider Social Care to manage and monitor missing young people
- Collating performance data in relation to missing young people
This is a permanent position, giving you a chance to be part of a supportive team working in a fast-paced environment where no two days will be the same.
In return for your contribution, we offer:
-
Competitive leave entitlement
- Generous local government pension scheme
- Wellbeing support and staff networks
- Development and training opportunities
- Staff discounts and benefits schemes
- More information on benefits can be found in the attached benefits booklet.
Please review the job summary and profile and demonstrate in your application how you meet the required criteria.
Shortlisting will take place on 18th June 2026 and that interviews will be held on the 25th June 2026 at the Civic Office.
For further details or an informal chat please contact: Carolanne Tasker, Tel: 01302 736100, email:
[email protected]
This post involves working with adults and therefore if successful you will be required to apply for a Disclosure and Barring Service check at an enhanced level. Further information about the Disclosure Scheme and can be found at www.gov.uk/disclosure-barring-service-check
We encourage applicants to use their own words to reflect their experience and skills and over-reliance on AI is discouraged.
The Advance Employment Team offers personalised support to help you take your next step into work. From building your CV and getting the right interview skills to accessing a wide range of free courses, the team will help you grow your skills and confidence and find a job you’ll enjoy. Get in touch by email (
[email protected]) or visit the Advance website (www.advancedoncaster.co.uk) to discover the support available.
City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults.
We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.
