Project Support Officer - 36110
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Number of jobs available
4
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Region
East Midlands, West Midlands
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City/Town
Birmingham , Kettering , Lincoln , Nottingham , Peterborough , Shrewsbury , Tewkesbury
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Building/Site
DEFRA GRP CERES HOUSE, LN2 4DW, DEFRA GRP EA AQUA HOUSE, B3 1AQ, DEFRA GRP EA HAFREN HOUSE, SY3 5LB, DEFRA GRP EA NENE HOUSE, NN15 6JQ, DEFRA GRP EA RIVERSMEET HOUSE, GL20 8JG, DEFRA GRP EA TRENTSIDE OFFICE, NG2 5FA, DEFRA GRP QUAY HOUSE, PE2 8YY
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Grade
Staff Grade 3
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Post Type
Permanent
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Role Type
Administration / Corporate Support, Procurement and Contracts Management, Project Delivery
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Working Pattern
Full Time, Part Time Term Time
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Salary Minimum
£29,751
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Closing Date:
20/09/2026, 23:55 hours
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Job description attachment 1
AM03 Assets Management, Grade 3
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Candidate pack
Candidate Pack - 36110.docx – 6433KB Opens in a new window
Converted File Candidate Pack - 36110.docx.pdf – 2090KB Opens in a new window
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Security checks level
Basic Check
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Job description
We value a diverse workforce and welcome applications from all sections of the community wishing to join a workforce which embraces difference and welcomes everyone.
We’re looking for enthusiastic and organised Project Support Officers to join our team. You’ll play a vital role in delivering a wide range of innovative projects that reduce flood risk and enhance the natural environment. This is a fantastic opportunity to contribute to meaningful work that makes a real difference.
As a Project Support Officer, you will:
Support Project Executives and Managers in the successful delivery of projects.
Assist Team Leaders with administrative tasks across projects and programmes.
Manage digital workspaces and support financial tracking and reporting.
Provide administrative support for office and site-based meetings.
Produce letters, reports, and other key documents.
Contribute to Business as Usual processes and team coordination.
You can expect:
A comprehensive induction and all the equipment you need to succeed.
Ongoing training and development to grow your skills and confidence.
Opportunities to build a professional network and develop your career.
Experience applying Environment Agency processes, policies and engaging with landowners and communities.
Support to pursue your career ambitions within the organisation.
Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information on incident response can be found within your candidate pack.
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The team
Programme and Project Delivery (PPD) provides expert project and programme management at both regional and national levels. Our award-winning, area-based teams deliver a diverse project portfolio, from flood risk and climate resilience to wildlife and nature restoration, all with great community engagement. These roles sit within area-focused teams of Project Leaders, Executives, Managers, and Support Officers who manage project delivery in collaboration with trusted delivery partners to achieve high-quality, sustainable outcomes.
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Experience/skills required
- A Levels (or equivalent) are desirable.
- Positive, proactive, and enthusiastic.
- Innovative with an eye to improve existing processes.
- Great communication skills.
- Organised, with the ability to use initiative and positively manage own time.
- Able and willing to coordinate activities and collaborate with others.
- Proficient in use of Microsoft Office 365, with focus on PowerPoint, Excel, SharePoint and MS Teams. Opportunities to hone skills will be available in post.
- An ability to analyse, interpret and display data, for effective presentation would be advantageous.
- Some knowledge and experience of Information Management and financial processes would be useful.
- Able to work under pressure, prioritising workload and achieving deadlines is a must.
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Contact and additional information
Please note, this role does NOT qualify for sponsorship, so you should contact UK Visa and Immigration (UKVI) or visit https://www.gov.uk/government/organisations/uk-visas-and-immigration, where you can seek professional advice based on your personal circumstances in regard to options for obtaining right to work in the UK.
Benefits include generous pension provision, leave entitlement and flexible working. Excellent training and learning opportunities are available, including personal and professional development.
Driving licence and occasional travel/overnight stays required.
Base location can be flexible within Midlands Hub but with an expectation of co-locating in Hub or delivery partner offices regulalrly.
For further information please contact: [email protected]
Interviews due to take place w/c: 12 October
#LI-DNI
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Competence 1
Works in Teams
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Description
Works co-operatively as part of a team to achieve common goals.
When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
CVs or other documents attached to your application will not be assessed for selection.
Question:
What are you doing in your current/last role to contribute towards a successful team?
- What effect does this have on others?
- What is it important?
- What do you colleagues do?
- How would you rate your contribution towards the team on a scale of one to ten?
- What could you do better?
PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.
If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview.
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Competence 2
Achieves Results
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Description
Sets and delivers high work standards, demonstrates the drive to meet targets.
Prioritises and organises tasks and resources to ensure timely achievement of results
When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
CVs or other documents attached to your application will not be assessed for selection.
Question:
Describe an occasion when you have had to prepare in advance for an important meeting or presentation.
- How much time did you have to prepare?
- How did you go about prioritising the work to be done?
- What was the outcome at the meeting?
- What would you do differently in retrospect?
PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.
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Competence 3
Data and Information Management
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Description
Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.
When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
CVs or other documents attached to your application will not be assessed for selection.
Question:
How do you ensure that the data you generate or collate in your current/last role is recorded and stored correctly?
- What storage methods are used?
- What is the date used for and by whom?
- What improvements could be made to this process?
PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.
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If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
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Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.
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