Business Support Officer – Grade 5 (Admin & Clerical)
Hours: 37 Hours Per Week, Mon – Fri
Location: Holton Road, Barry, Vale of Glamorgan, CF634RU
Contract: 12-Week Temporary Assignment
We're recruiting a Business Support Officer to support the Council's Education Welfare Service penalty notices. This is a key administrative role, ideal for someone organised, reliable, and confident working in a fast-paced education services environment.
About the Role:
As a Business Support Officer, you'll provide essential administrative and clerical support to ensure the smooth running of the Council's Education Welfare Service penalty notices.
What You'll Be Doing:
- To support in the administration and processing of Education Welfare Service penalty notices and other procedures connected to non-attendance or failing to secure a suitable education
- To support with portal systems for FPNs and PSPs and ensure trackers are up to date
- To support in the administration and data processing of Local Authority support and monitoring of children who are electively home educated
- To maintain accurate databases of children who are open to EWS, EHE, missing in education (CME) and with Child employment licences
- To maintain data systems and processes and extract exclusion, attendance, licensing, restraint and training data for the Inclusion Manager as needed
- To work under the direction of the Inclusion Manager, liaising with members of the Inclusion team to oversee and organise all administrative tasks
- To provide administrative support for the team and other service areas
- To process child employment applications, chaperone and child performance licences in accordance with legislation
- To take minutes of meetings
- To deal with incoming and outgoing mail
- To receive and make phone calls with community members and schools. Identify concern and direct details to the appropriate manager/officer
- To cover responsibilities of all aspects of the support work team, particularly when team members are absent from work
- To assist with management and development of the ONE database
- To develop, update and maintain electronic systems
- To collate, interpret data as requested to provide management information for service managers
What We're Looking For:
We're looking for someone organised, proactive, and comfortable managing multiple tasks.
You'll ideally have:
- Previous experience in an administrative role
- Strong organisational and time-management skills
- Good attention to detail and accuracy in data handling
- Confident IT skills, including databases and Microsoft Office
- Good communication skills and a professional approach
- Ability to work independently and as part of a team
Why Apply?
- Full-time hours with remote working flexibility
- Opportunity to support education services with meaningful impact
- Varied administrative duties across education welfare services
- Competitive hourly rate: £13.90 (PAYE)
Benefits:
- Weekly Pay
- Company Pension
- Ongoing Agency Support
- Temp-to-Perm Potential
Candidate Requirements:
- Eligible to work in the UK
Reference Number: OR110263
Job Types: Full-time, Fixed term contract
Pay: £13.90 per hour
Benefits:
Experience:
- administrative: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
