This is an exciting opportunity to join a highly innovative ICT department that is seen as a core enabler for change within the organisation. Birmingham Women's and Children's NHS Foundation Trusts ICT department manages and provides support for approximately 4400 client devices and over 5000 users across 2 hospitals in Birmingham.
We are currently recruiting for the position of a Band 4 Application Analyst.
The postholder will be supporting a broad range of system administration activities, database maintenance, system testing, problem analysis and resolution, training and user support for the suite of ICT Clinical Systems. The postholder will ensure that all information, irrespective of media, is processed and used in accordance with policies and procedures.
The postholder will be responsible for providing frontline support on the Clinical System Helpdesk.
The ICT Application Analysts will each have a responsibility for specific Specialist Clinical System in addition to providing cover for each other’s specialist systems and other general system support. Each Application Specialist will be supported to provide Subject Matter Expert (SME) knowledge to their ‘primary systems’.
The Clinical System team must adhere to standard protocols and procedures in order to appropriately support staff and escalate accordingly. Staff are required to provide expert support and also general user support /training for colleagues outside the ICT Department.
The role will support building strong, effective, collaborative partnerships between internal and external users and suppliers to ensure effective ICT system integration and delivery to realise the required business benefits.
The postholder will be working in an environment that requires a high degree of accuracy and attention to detail, pressure with time constraints to turn around and process complex information and dealing with a diverse client base.
The postholder will apply their analytical skills and judgement when responding to issues and problems with Clinical Systems to rapidly re-plan and prioritise their work, and/or the work of others, in response to the emerging issue to ensure rapid and accurate resolution.
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
