Job Ref: MC1342
Branch: Meldrum House Country Hotel Golf Course
Location: Meldrum House Country Hotel Golf Course, Inverurie
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: Subject to business requirements
Hours per week: 40
Posted date: 12/08/2026
Closing date: 12/09/2026
Why join Meldrum House Hotel?
We welcome the opportunity to showcase the very best of Scottish food, drink, scenery, and warm hospitality to our guests. Our unique features include our award-winning, locally sourced cuisine, our 800-year-old Cave Bar with an impressive collection of over 120 whiskies, contemporary luxury dining domes and an exceptional golf course, ranked among Scotland’s top 100.
The role
As Rooms Division Manager, you will lead the Front Office and Housekeeping teams, ensuring exceptional guest experiences, luxury presentation standards and operational excellence across the hotel. This hands-on leadership role is responsible for driving service quality, team development, departmental performance and collaboration across the business to deliver memorable experiences for every guest.
- Lead the daily operation of Front Office, Housekeeping, Nights and Public Areas teams.
- Drive exceptional guest satisfaction and maintain SLH luxury brand standards.
- Conduct regular inspections to ensure rooms and public areas meet the highest presentation standards.
- Recruit, train, coach and develop high-performing teams.
- Manage departmental rotas, payroll, labour costs and stock control.
- Oversee guest arrivals, departures, night audit and guest service procedures.
- Monitor guest feedback and implement continuous improvement initiatives.
- Ensure compliance with health, safety, COSHH and company policies.
About you
You are an experienced hospitality leader with a passion for guest service, team development and operational excellence. You thrive in a hands-on environment, lead by example and have a proven ability to inspire teams while maintaining high standards within a luxury hotel setting.
- Previous Rooms Division, Front Office or Housekeeping management experience within a luxury hotel.
- Strong leadership skills with a hands-on approach to operational delivery.
- Experience conducting team meetings, coaching sessions and one-to-one reviews.
- Proven experience managing rotas, payroll and departmental budgets.
- Ability to implement cost-control measures while maintaining service quality.
- Excellent attention to detail and organisational skills.
- Proficiency with Microsoft Outlook; experience with Fourth Hospitality, HMS, SevenRooms or Zonal is advantageous.
Meldrum House is part of the Apex Hotels Group, an innovative, thriving business and we want you to be part of our exciting journey. You’ll meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits.
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Healthy meals to enjoy while you're working
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing flexibility to get paid earlier than your normal monthly pay date
- Contributions to a pension plan
Following your first successful 3 months, you’ll also receive…
- Access to our discounts and wellbeing platform “Treat Yourself Here”
- Involvement in our employee recognition schemes
- Complimentary overnight stay and dinner for two on probation pass and annual anniversary
- 50% discount in our restaurants
- Discounted room rates for employees, friends and family
- Spa treatments and product discounts
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.
If you are interested in the role, we look forward to hearing from you!
