FFarm | North Wales | Boutique Plant-Based Hotel
Ffarm Hall is Wales’ first 100% plant-based hotel & restaurant, located in the village of Betws-Yn-Rhos, between the coastal towns of Conwy and Abergele.
The 14-room boutique hotel is operated by Macbeth Hotels Ltd, who also run the award-winning Beck Hall Malham, England’s first 100% plant-based hotel.
We are seeking an experienced, passionate, and hands-on Deputy Restaurant Manager to support Restaurant manager and lead our restaurant, bar, and front-of-house operations.
This is an exciting opportunity for someone with a strong background in hospitality management, excellent restaurant service skills, and a genuine passion for cocktails, wine, and guest experience.
Working closely with the hotel management team, you will be responsible for delivering exceptional service standards, developing the front-of-house team, and ensuring the restaurant and bar continue to be recognised as a destination for both hotel guests and local diners.
This is a full-time, permanent position.
Key Responsibilities
· Oversee the day-to-day operation of the restaurant, bar, and front-of-house departments.
· Lead by example to deliver exceptional guest experiences and maintain consistently high service standards.
· Recruit, train, motivate, and develop the front-of-house team.
· Manage all restaurant and bar service, ensuring smooth and efficient operations throughout service periods in absence of Restaurant Manager.
· Develop and maintain high standards of cocktail preparation, wine service, and beverage presentation.
· Handle guest feedback professionally, resolving issues promptly and effectively.
· Conduct regular stocktakes and oversee ordering, stock control, and wastage management.
· Ensure compliance with licensing, health & safety, food hygiene, and company procedures.
· Work closely with the kitchen team to deliver a seamless guest experience.
· Support the wider hotel operation and work closely with other departments to ensure exceptional guest experiences.
What We’re Looking For
· Previous experience as a Restaurant Supervisor, Assistant Restaurant Manager, or similar hospitality management role is essential.
· Strong restaurant and front-of-house experience in a quality hospitality environment.
· Excellent cocktail, wine, and bar knowledge with experience managing beverage service and stock control.
· Proven leadership skills with the ability to motivate and develop a team.
· Outstanding guest service and communication skills.
· A calm, organised, and hands-on management style.
· A passion for food, drinks, and creating memorable guest experiences.
· Flexible to work mornings, evenings, weekends, and holidays as required.
· Reliability, professionalism, and a positive can-do attitude.
· Interest in plant-based food and values (essential).
· Full driving licence and own transport (essential).
Benefits
· Relaxed and friendly working environment.
· Paid breaks.
· Wages paid weekly.
· Salary based on experience and qualifications.
· Tips and meals on duty included.
· Hours available year-round.
· Regular, consecutive days off with no chaotic shift patterns.
· Closed Christmas Eve, Christmas Day and Boxing Day.
· 20% staff discount on all food and drinks.
· On-site parking.
Customers love Beck Hall and Ffarm Hall – especially our food. Check out our reviews.
Pay: £14.00-£16.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Work Location: In person
