Permanent
Location: Belfast International Airport, Belfast
Hours: Full time, 4 on, 4 off, days 07:00 - 19:00 and nights 19:00 - 07:00
Pay: £20.07 per hour
Wilson James are seeking an experienced and driven Security Duty Manager (SDM) to lead and oversee the full security operation at Belfast International Airport.
This is a critical leadership role where you will hold full responsibility for operational delivery, team performance, and compliance across all areas. Acting as the primary point of contact for the Airport Duty Manager (ADM), you will ensure the highest standards of service, safety, and efficiency are maintained at all times.
About the Role:You will be responsible for:
Lead and manage all security operations, including CSA, OOG, HBS, CP areas and daily operational briefings
Oversee deployment, performance and conduct of Supervisors and Security Officers
Ensure all security lanes and operational platforms are fully resourced and functioning in line with customer planning
Monitor compliance and quality assurance through audits, patrol reviews and performance checks
Produce and manage operational reports, including staffing, performance data and incident reporting
Act as the main point of contact for the Airport Duty Manager and attend stakeholder meetings as required
Manage staff welfare, performance, absence, investigations and disciplinary processes in line with company policies
Drive continuous improvement by implementing instructions from senior management and identifying operational risks
Why Join Us?
Annual leave entitlement of 5.6 weeks
Lifestyle Benefits - Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
Learning & Development - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
Health and Wellbeing - Life assurance scheme, access to mental health support specialists
Access to an Online GP for you and your dependents.
Financial support
Discounts on hundreds of retail sites
Cycle to Work scheme
What we are looking for:
Proven experience in a security leadership or managerial role, ideally within an airport or high-profile environment
Strong understanding of operational planning, compliance, and quality assurance processes
Excellent leadership, coaching and people management skills
Ability to make quick, effective decisions under pressure and in emergency situations
Strong written and verbal communication skills, with the ability to produce clear reports
Flexible approach with the ability to work both day and night shifts
High level of personal professionalism, reliability, punctuality and presentation
SIA licence (or ability to obtain) and a strong commitment to customer service excellence
Hold current DBS / CTC Clearance
Aviation Security Manager (ASM) Qualified
Ground Security Supervisor (GSS Qualified)
Be available for work 24/7 as the work is shift based
IT literate (Microsoft Office)
Desirable
Minimum of 3 years' experience of working in aviation security
Interested? Apply now and let your career take off!
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications
Please note:
An Access NI Disclosure Check will be required for this position
Wilson James Limited have a policy on Recruitment of Ex-Offenders and Storage handling, copies of which can be made available upon request
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges
If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.
Please note that successful internal applicants will be appointed on the terms and conditions applicable for this role and as detailed above, current terms and conditions will not apply.
