We are looking to hire a personable dental receptionist to join our award-winning team at Chelsea Dental Clinic to help us to deliver exceptional dentistry and communication to our patients.
Our clinic is home to an exceptional team of dental professionals and specialists. Our digital presence attracts both celebrities and discerning clientele who are looking for life-changing smile makeovers.
Day to day you would ensure that patients are greeted with a 5-star welcome and appointments are appropriately scheduled, rescheduled, or cancelled, depending on the needs of the patients.
The ideal candidate will be smartly presented, have a friendly and confident telephone manner, with experience in private dentistry and have excellent communication and tech skills.
Responsibilities include:
- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or cancelling appointments as needed.
- Assisting patients to fill out information forms.
- Updating patient records and documenting recent treatments and procedures.
- Scheduling follow-up appointments and providing reminders.
- Helping patients with finance applications
- Verifying methods of payment and collecting payments as needed.
- Performing general office duties, such as answering telephones
- Helping the team follow up patient enquires and treatment plan decisions
- Calling potential patients that have enquired about treatment (Leadflo)
Ideal attributes:
- Great telephone manner
- Previous experience in a customer service environment
- Previous experience with SOE (Exact) Diary system
- Self-motivated
- Team player
- Happy to go beyond the call of duty for our patients
- Has excellent written communication skills
- Is computer savvy
- Is willing to learn and is hungry to progress
Competitive rates of pay depend on experience.
If you think you have what it takes then apply by sending a cover letter stating why you want this role & a copy of your CV
Job Types: Full-time, Permanent
Pay: £12.71-£13.50 per hour
Benefits:
- Company events
- Company pension
Experience:
- Dental receptionist: 1 year (required)
Work Location: In person
