General Manager
Following extensive renovation work, we're looking for someone with drive and energy to relaunch and lead our successful Farmhouse Carvery and a la 'carte food operation in September this year, based in our family dining pub/restaurant at Clyst St Mary, Exeter.
We are looking for a seasoned professional with a strong warm approach to customers and staff, someone to lead by example (not sat in an office)
The successful candidate must have had experience managing a high turnover food led business with a team of 30 plus.
You will be supported by a Duty Management team at a service level and by an Operations Manager and the Owners at a higher level (one team one goal)
The Cat & Fiddle is the one of many pubs owned and operated by a family with over 65 years combined experience in hospitality.
The Cat & Fiddle
Situated in Clyst St Mary on the outskirts of Exeter, the pub is located on the busy A3052, Sidmouth Road, close to Crealy Theme Park & Resort, which is a busy arterial route from J30 of the M5. The business draws from all across Exeter, East Devon and further afield.
It benefits from two large car parks, a new outdoor play area, new indoor play area and new external decking and patio areas.
Restaurant Trade:
With over 200 covers, the business is famous for its Farmhouse Carvery, Homemade Pub Fayre and Chefs specials, served between 12pm - 3pm and then 5pm - 9pm weekdays, then all day on a Sunday.
We have a great reputation for carvery in the area and deliver between 400 and 700 covers on a Sunday, (with a Team that will consist of 9 FOH and 7 BOH for Sundays)
Throughout the pub there are various sections that can be closed off for private occasions, such as wakes (from 25 to 150 guests). These form a large part of our revenue & we usually do several functions per week (mainly buffet with a hot drinks station)
What we are looking for in a General Manager.
Someone who is warm and approachable (requests & doesn't order the team around)
You need to be a lateral thinker, as problem solving is a daily task in hospitality
Strong communication is key
You'll motivate your team (happy teams = happy guests)
Honesty is key (every good business is built on this foundation)
Teamwork comes naturally (You'll role model what great leadership looks like)
Above all you need a great personality and confidence (Success in hospitality is not just prompt service and consistent food, it’s about personality and leaving a lasting impression) Our business is built on this approach and we want to maintain these leadership behaviours.
If you have the experience and drive that we're looking for, then we look forward to speaking to you soon, but please note, that this is a hands on leadership role and not an office job.
Salary and Bonuses
The starting salary is £38 – 42k (based on a 5 day working week)
Bonuses are paid every stocktake period (6-8 weeks)
Bonuses are fair, achievable and increase with turnover
Bonus is dependent on several KPI's:
Wet and Dry GP’s in excess of 62%
Labour control of 21% or below (excl. GM salary)
A Kitchen / H&S audit of 80% or more
The bonus scheme is performance related and is designed to be achievable for someone with the right drive and a passion to succeed. You can easily take home and additional £5k and £8k a year.
Application Process
Apply with your up to date CV, through indeed.
You may be invited to an interview and if successful a second interview with a completed questionnaire (thoughts on the business, likely problems to solve, how you can improve the business etc)
If your CV shows that you have not settled anywhere in your career, you'll need to explain and evidence this during the application process.
2 references must be provided on any second interview
The successful candidate will need to be available to start at the end of August and the site will relaunch to the public in September.
Job Type: Full-time
Benefits:
- Discounted or free food
- On-site parking
Experience:
- Management: 1 year (preferred)
Licence/Certification:
- Personal Alcohol Licence (preferred)
- Driving Licence (preferred)
Work Location: In person
