Job title: Employment Support Worker/Personal Assistant
Line Manager: Employment Service Manager & Access to Work Coordinator
Salary: £14.80 per hour
Hours: Up to 12 hours per week
Location: Hybrid – based at 90 Crownfield Road, London E15 2BG, with home and community-based working as required
Contract Type: Fixed Term (subject to Access to Work funding)
Introduction to Generate
Generate has been creating opportunities and offering support to people with a learning disability since 1972. We are committed to improving the lives of people with a learning disability by supporting and encouraging them in a creative way to access opportunities in their communities, take their place as citizens and reduce their reliance on services.
In addition to our youth and community services targeted at people with a learning disability, we also provide an Access to Work service. We work on delivering one-to-one employment support workers and Job Coaching staff across London to individuals with a range of disabilities.
It is funded for in-work support through the Department of Work and Pensions’ Access to Work Programme, although there is scope for this service to expand into other areas of supported employment. It is the largest provider of the programme within London with a wide breadth of scope in terms of location and range of disabilities supported.
Main Purpose of the Job
To support client with disabilities and/or health conditions in their workplace.
About the Role: We are seeking an Employment Support Worker / Personal Assistant to provide professional workplace support for a employee working as a Volunteer Development Officer for Stay Safe East.The role is funded through the Access to Work programe and is designed to enable the employee to carry out their role effectively by providing practical, administrative, organisational, and communication support. The successful candidate will work alongside the employee during meetings, volunteer management activities, administrative tasks, and project work, helping them remain organised, manage competing priorities, and access information effectively.This is a rewarding opportunity to support someone working within a disability-led organisation that promotes the rights, safety, and inclusion of disabled people.
Detailed Responsibilities and Duties
Duties will include but are not limited to: -
- Attend internal and external meetings alongside the client.
- Prepare meeting information, agendas, and supporting documentation.
- Take accurate notes and minutes during meetings.
- Record actions, deadlines, and follow-up tasks.
- Support diary management, scheduling, and organisation of meetings.
- Assist with communication tasks, including drafting emails and correspondence.
- Help organise volunteer information, rotas, and related documentation.
- Support preparation for volunteer meetings, check-ins, and training activities.
- Assist with administrative tasks including filing, document management, and maintaining records.
- Support the client to prioritise tasks and manage workloads.
- Provide practical support during busy or high-pressure periods.
- Assist with organising digital files, calendars, and deadline tracking systems.
- Accompany the client to meetings and work-related activities where required.
- Maintain confidentiality and professional boundaries at all times.
Essential Requirements
- Excellent written and verbal communication skills.
- Strong note-taking and administrative skills.
- Good organisational skills and attention to detail.
- Ability to manage multiple tasks and competing priorities.
- Confidence using Microsoft Office, including Outlook, Word, Excel, and Teams.
- Ability to work independently whilst following direction from the client.
- Professional, reliable, and discreet approach.
- Understanding of confidentiality and data protection requirements.
- Ability to build positive working relationships.
- Commitment to equality, diversity, and inclusion.
Personal Qualities
The successful candidate will be:
- Patient and supportive.
- Highly organised.
- Calm under pressure.
- Flexible and adaptable.
- A strong communicator.
- Professional and trustworthy.
- Able to work collaboratively while respecting the client's autonomy.
The nature of the role and specific requirements of the role may change depending on the needs of the client.
Generate principles:
1. Generate members will always be at the heart of Generate and at the centre of every decision
2. Generate will dream big to enable people with a learning disability to explore, shape and develop their own futures
3. Generate is committed to having respectful and genuine relationships with everyone
4. Generate works to link people with their local communities and support them to maintain their connections
5. The Generate approach is about using and developing our skills, knowledge and experience and engaging our hearts when we work each individual to improve their lives.
6. Generate will work together with members, families, partners and stakeholders.
7. Generate will empower people with learning disabilities to campaign for their rights
Job Type: Fixed term contract
Pay: £14.80 per hour
Licence/Certification:
- Driving Licence (required)
Work Location: In person
