Service Administrator
Location: Portishead (BS20 6PN)
Hours: Monday to Friday, 8:30am–5:00pm
Job Type: Full-time, Permanent
Join Our Growing Team
Brunel Fire & Security, part of the rapidly expanding Obsequio Group, is looking for an organised and customer-focused Service Administrator to join our friendly team.
This is a varied, fast-paced role where you'll coordinate engineers, support installation projects, liaise with customers, and help ensure we continue delivering outstanding service. If you enjoy multitasking, problem-solving and working as part of a supportive team, we'd love to hear from you.
Key Responsibilities
- Coordinate service calls and installation appointments
- Schedule engineers and subcontractors
- Be the main point of contact for customers and provide regular updates
- Process purchase orders, invoices and quotations
- Prepare maintenance contracts and renewals
- Order materials and manage supplier relationships
- Maintain accurate records using our CRM system
- Support the wider Service teams with day-to-day administration
About You
You'll have:
- At least 3 years' administration experience
- Excellent customer service and communication skills
- Strong organisational and IT skills (Microsoft Office)
- The ability to manage multiple priorities in a busy environment
- A proactive, reliable and positive approach
Desirable:
- Scheduling or service coordination experience
- Experience within facilities management, engineering, construction, trades or the fire & security industry
What We Offer
- Salary from £26,500
- 25 days holiday plus bank holidays
- Company pension
- Ongoing training and development
- Career progression opportunities
- Company events
- Free on-site parking
- Friendly, supportive working environment
Successful applicants will be required to complete industry-standard security screening and a DBS check.
Apply today by sending your CV and a short covering letter explaining why you'd be a great fit for the role to:
Francesca Confederat - Senior Administrator
[email protected]
Please note that Brunel Fire & Security reserves the right to close this vacancy and appoint a suitable candidate before the advertised closing date
Pay: From £26,500.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
Work Location: In person
