Location: Head Office – Cherwell Business Village-Banbury
Due to ongoing growth, we are expanding our Head Office team and seeking an Accounts & Collections Assistant.
Key Responsibilities
- Collections: Contact customers via phone and email to secure outstanding deposits and final account balances.
- Payment Reconciliation: Reconcile incoming customer payments, deposits, and bank transactions against sales invoices using Xero.
- Database Maintenance: Update customer account records, payment logs, and communication notes in our CRM system.
- Internal Coordination: Work closely with the accounts and installations departments to resolve payment queries and clear deposits prior to work commencing.
What We’re Looking For
- Education: GCSEs in Maths and English.
- Experience: Some experience in credit control, accounts administration, or receivables management.
- Software Knowledge: Proficiency in Xero or similar software (specifically bank reconciliations and matching transactions), Microsoft Office (Word/Excel), and CRM software.
- Key Skills: Confident telephone manner and written English.
- Mindset: Proactive, customer-focused, and able to manage workload efficiently in a team environment.
What We Offer
- Competitive salary based on experience
- Company pension scheme
- Paid holiday allowance
- Support and clear operational processes within a friendly team
Job Type: Full-time
Pay: £25,500.00-£26,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Education:
- GCSE or equivalent (required)
Experience:
- Administrative: 3 years (required)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
