We are currently seeking a dedicated and reliable Housekeeper to join our team at Hetland Hall Hotel. As part of our Housekeeping team, you'll play a vital role in ensuring our guests enjoy a clean, comfortable, and welcoming environment throughout their stay. We're looking for someone who takes pride in their work, has a keen eye for detail, and is flexible to meet the needs of the business.
At RAD Hotel Group, we are passionate about hospitality. Our award-winning venues have been providing exceptional food, stylish accommodation, luxury wedding venues, and more for nearly 20 years. Joining our team means becoming part of a thriving, supportive company committed to delivering outstanding experiences.
- Maintain the cleanliness and presentation of all public areas throughout the hotel, ensuring they are always welcoming for our guests.
- Clean and prepare guest bedrooms in line with daily occupancy and arrivals, carefully carrying out any special requests to ensure a memorable stay.
- Ensure all rooms are cleaned to company standards, completing relevant documentation and room check procedures accurately.
- Promptly report any maintenance faults within bedrooms or public areas to the Duty Manager.
- Report any concerns relating to guest misuse or damage of bedrooms in a professional and discreet manner.
- Help ensure the comfort, safety, and overall satisfaction of every guest within the hotel.
- Follow all instructions and guidance provided by the Duty Manager and Head of Housekeeping.
- Keep all working areas and public spaces clean, organised, and free from hazards, maintaining a safe environment for guests and colleagues.
- Previous experience in housekeeping or cleaning is desirable, though full training will be provided for the right candidate.
- A hard-working, dependable, and punctual individual who takes pride in delivering high standards.
- Excellent communication skills with a friendly and approachable manner.
- A genuine passion for providing outstanding customer service.
- The ability to work efficiently both independently and as part of a supportive team.
- A positive attitude and willingness to be flexible to meet the needs of the business.
- Weekly pay.
- 4-weekly tips.
- Discount across all RAD Hotel Group venues.
- Staff uniform.
- Staff meal on duty.
- Birthday incentive.
- Length of service incentive.
