Hours: Part-time (Afternoon shifts only)
Contract: Permanent (subject to probation)
Salary: Competitive, depending on experience
About Us
The Hollies Surgery is a friendly and patient-focused GP practice committed to delivering high-quality primary care. We are looking for a motivated and enthusiastic Receptionist/Administrator to join our growing team and provide excellent customer service to our patients.
The Role
This is an afternoon-only position, ideal for someone who enjoys working in a busy healthcare environment and has excellent communication and organisational skills.
Your responsibilities will include:
- Welcoming patients in a friendly and professional manner.
- Answering telephone calls and dealing with patient enquiries.
- Booking, amending and cancelling appointments.
- Registering new patients and updating patient records.
- Processing incoming and outgoing correspondence.
- Scanning and filing clinical documents.
- Managing emails and administrative tasks.
- Supporting clinicians and the wider practice team.
- Maintaining confidentiality and complying with GDPR and NHS policies.
About You
We are looking for someone who:
- Has excellent communication and customer service skills.
- Is organised and able to work efficiently under pressure.
- Has good IT skills and is confident using Microsoft Office.
- Works well both independently and as part of a team.
- Is reliable, professional and compassionate.
- Previous experience in a GP practice or NHS setting is desirable but not essential, as full training will be provided for the right candidate.
What We Offer
- Supportive and friendly working environment.
- Full training and ongoing development.
- Opportunity to develop a career within primary care.
- Generous annual leave entitlement.
- A positive workplace focused on teamwork and patient care.
If you are passionate about providing excellent patient care and would like to become part of our dedicated team, we would love to hear from you.
To apply: Please send your CV and a covering letter outlining your suitability for the role.
The Hollies Surgery is committed to safeguarding and promoting the welfare of children and vulnerable adults. This post is subject to satisfactory references and a DBS check.
Closing Date: Applications will be reviewed as they are received, and the vacancy may close early if a suitable candidate is appointed.
Pay: £12.85 per hour
Benefits:
Work Location: In person
