Overview
We are a small metalwork company that needs help with maintaining communication with customers, organising the calendar/diary. There is an office on site where phone calls will be directed to and and answerphone messages will need to be dealt with.
We use Xero and Trello to keep track of customers, scheduling and payments.
Very few customers come to the workshop but there are plenty of phone calls and emails to work through. Your main aim is to keep the company directors organised and minimise their time spent scheduling and communicating with customers.
Duties
- Greet visitors warmly, answer incoming calls with professionalism, and direct inquiries to the appropriate departments
- Manage front desk operations, including handling mail, deliveries, and scheduling appointments
- Maintain organized records through accurate data entry using Microsoft Office, Google Workspace, and Xero
- Support administrative tasks such as filing, photocopying, and updating company databases
- Assist with invoicing processes by utilizing Xero.
- Ensure office and kitchen supplies are stocked and equipment is functioning properly to keep the workspace efficient and inviting
Experience
- Previous office experience or clerical experience demonstrating strong organizational skills and attention to detail
- Proficiency in computer skills including Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Gmail, Drive), and basic data entry techniques
- Familiarity with Xero
- Excellent phone etiquette with the ability to communicate clearly and professionally in all interactions
- Strong organizational skills with the ability to prioritize tasks effectively in a busy environment
- Typing skills that ensure quick, accurate documentation of information
- Demonstrated ability to perform administrative tasks efficiently while maintaining a friendly demeanor
This role offers an exciting opportunity to be an essential part of our team—helping us stay organised, connected, and professional every day. If you’re energetic, detail-oriented, and ready to make a positive impact in a vibrant office setting, we’d love to hear from you!
Pay: From £14.00 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: Hybrid remote in St. Leonards and St. Ives West BH24 3JW
