Job Overview
We are seeking an energetic and detail-oriented Head Waiter/Supervisor to lead our front-of-house team and ensure an exceptional dining experience for every guest. In this pivotal role, you will oversee daily service operations, manage staff, and uphold the highest standards of hospitality, food safety, and customer satisfaction. Your leadership will inspire teamwork, streamline service processes, and create a welcoming atmosphere that keeps guests coming back. This position offers a dynamic environment where passion for hospitality and culinary excellence come together to deliver memorable moments.
Responsibilities
- Supervise and coordinate front-of-house staff to ensure smooth service flow and high-quality guest interactions
- Lead team members in food and beverage service, including serving, bartending, and food presentation
- Oversee food preparation and food production processes to maintain quality standards and safety compliance
- Manage daily restaurant operations, including reservations, seating arrangements, and customer inquiries
- Train new staff on service procedures, food safety protocols, and hospitality best practices
- Monitor cleanliness, hygiene standards, and adherence to health regulations across all areas of the restaurant
- Support team management by scheduling shifts, providing feedback, and fostering a positive work environment
Experience
- Proven supervising experience in a restaurant or hospitality setting with a focus on team management
- Extensive restaurant experience with knowledge of food preparation, cooking techniques, and food safety standards
- Hands-on experience in serving, bartending, or barista roles within hotel or restaurant environments
- Strong leadership skills with the ability to motivate and guide a diverse team
- Familiarity with culinary processes, kitchen operations, and food production methods
- Previous experience in hospitality or hotel settings is highly desirable
- Knowledge of health regulations related to food safety and sanitation practices
Join us to lead a vibrant team dedicated to delivering outstanding service! Bring your culinary passion, leadership skills, and enthusiasm for hospitality to create unforgettable dining experiences every day.
Pay: £12.71-£14.29 per hour
Expected hours: 20.0 – 45.0 per week
Benefits:
- Discounted or free food
- Employee discount
Work Location: In person