Deputy Operational Team Manager

Northpoint Wellbeing
Leeds

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Job details

Part-time
£23,975 - £48,117 a year
10 hours ago

Qualifications

Leadership

Full job description

PCMH Deputy Operational Manager

Do you want to be part of the change we’re bringing to mental health support?

We have a unique internal opportunity for a Deputy Operational Team Manager to join Northpoint within our Leeds Mental Wellbeing Service (LMWS) on a secondment/fixed term basis. This role will involve working across Leeds to support and enhance the operational delivery of mental health services, ensuring high-quality and efficient support to individuals in need.

Note: Full-time colleagues may be considered for a split role arrangement, with 21 hours in the Deputy Operational Team Manager role and remaining hours in a clinical role subject to service needs and discussion.

Why us?

At Northpoint, we are proud to be part of LMWS, a collaborative initiative combining IAPT services and primary care mental health support to deliver comprehensive care. With a network of around 200 staff working across seven operational teams, LMWS supports up to 28,000 people annually, addressing both common and complex mental health needs.

What you will be doing as our Deputy Operational Team Manager:

Acting as the first point of contact for staff on operational and clinical issues, ensuring day-to-day service delivery runs smoothly.

Supporting and guiding staff in identifying and managing safeguarding or risk issues in accordance with established policies.

Collaborating with the Operational Team Manager and Clinical Leads to address significant clinical concerns, ethical matters, or logistical challenges.

Assisting in the recruitment, induction, and training of new team members, ensuring continuity of service delivery.

Providing line management and caseload supervision to team members, promoting professional development and evaluating performance.

Ensuring clinical supervision is effectively facilitated and aligns with best practice.

Supporting the development and implementation of service protocols and practice guidelines.

Facilitating communication and collaboration between LMWS teams and external partners to ensure cohesive client care pathways.

Engaging with partners and stakeholders to promote service access for deprived or disadvantaged communities.

Representing LMWS at local forums and external meetings.

Participating in the out-of-hours duty manager rota.

What are we looking for in our ideal Deputy Operational Team Manager:

Proven experience in mental health support work and/or therapy services.

Strong interpersonal and leadership skills, with the ability to manage and support a diverse team.

Ability to handle complex safeguarding and risk management scenarios.

Excellent organisational and problem-solving skills.

Commitment to promoting inclusivity and addressing health inequalities.

A proactive approach to collaboration and stakeholder engagement.

If you have the skills, knowledge, and experience we are looking for, and are passionate about making a difference, please click ‘Apply’ to be considered for our Deputy Operational Team Manager role. We would love to hear from you!

Closing date: Sunday 02 August 2026

Interview date: Monday 17 August 2026

We aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working/job share opportunities for both full and part-time staff.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.

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