ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in. ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.
Overall purpose: ASEL Ltd provides integrated security solutions through the provision of technology products and human security resources. Our security solutions bridge the gap through the provision of risk based integrated security solutions, deployed through our unique ASEL Ltd Risk Modelling tool. Products combine to provide a best return on investment made by our varied client base, with ASEL Ltd sharing strategic best practice wherever possible to the benefit of all clients, reducing risk and costs wherever possible. ASEL Ltd security solutions provide a best return on investment when integrated together.
Intelligence & Deployment – ‘Turning data into intelligence-based business action’.
Intelligence and deployment are two key elements which underpin the operational delivery of the ASEL Ltd risk Model (ARM). We are seeking a proactive and skilled Control Room Operator to join our Security Operations Centre. The successful candidate will be responsible for real-time monitoring, incident management, and coordination of field resources, including drones and mobile patrols. You will play a critical role in protecting our clients' premises and assets by maintaining situational awareness and executing rapid, informed responses.
Position - Control Room & Response Driver/Drone Pilot
Rate of Pay - £13.68 - £14.21
Shift Pattern – 4 on 4 off 12hr shifts, mixture of days and nights. Permanent position
Main duties / key responsibilities:
- CCTV Monitoring: Operate and monitor multiple CCTV systems for suspicious activity or incidents.
- Drone Operations: Deploy and pilot drones for surveillance, inspections, and incident verification (appropriate training and certification required).
- Alarm Response: Act as the first responder to alarms, including assessing situations via CCTV and dispatching appropriate resources.
- Premises Access Control: Remotely lock and unlock client sites, ensuring secure and documented entry and exit procedures.
- Vehicle Patrol Coordination: Oversee and coordinate mobile patrol units as part of routine or responsive duties.
- Incident Reporting: Record and escalate security incidents accurately using internal reporting systems.
- Call Handling: Manage incoming calls, providing prompt and professional responses to clients, staff, and emergency services.
- Engineer Dispatch: Coordinate and dispatch field engineers nationwide for maintenance, emergency callouts, or client support needs.
- Shift Handover: Ensure comprehensive handover briefings are provided between shifts for continuity of operations.
Working relationships:
Internal: This role reports into the Command and Intelligence Centre Manager but will work collaboratively across all departments to deliver critical operational outputs and provide a stable platform for the wider risk and intelligence operation.
External: This role will be a critical friend to ASEL Ltd customers and security assets. Sound relationships will be fostered with all CIC supported customers and wider stakeholders. The role will also involve liaising with UK Police forces and external business crime reduction partnership operations on a national basis.
Requirements:
The above lists are not exhaustive, and you are required to undertake such duties as may reasonably be requested within the scope of the position. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.
Valid UK Drone Pilot Certification (e.g., GVC or A2 CofC) or willingness to obtain which will be fully funded by the company.
Experience with CCTV systems and control room environments preferred.
Excellent communication and coordination skills.
Ability to remain calm under pressure and respond effectively to emergencies.
IT proficiency (Microsoft Office, control software, reporting systems).
Knowledge of security protocols and procedures.
Valid UK driving licence (required for field support or mobile duties).
Willingness to work 12-hour shifts, both day and night, on a 4 on / 4 off rotation.
SIA CCTV Licence (desirable).
Previous work experience required:
Desirable:
- Intelligence gathering role
Knowledge and experience:
Essential:
- Good IT skills Word, Outlook, Excel,
- Can understand and apply process methodologies.
Desirable:
- A demonstrable ability to constantly improve systems, process’ and results.
Personal skills/behaviours/qualities:
Desirable:
- A high degree of self-awareness and evidence of a structured personal/career plan.
- A high degree of influencing skills
- An open, honest, professional, and friendly disposition with a keen eye to detail.
- Good completer/finisher skills will be needed to ensure that projects are delivered to the required standard and on time.
- Strong presentation skills
Additional information:
- The job holder is likely to have to visit other Companies and so should be personally well presented and give a good impression of the Company to others.
- Training opportunities will be available to those who wish to progress their professional development.
Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.
You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role
Due to the large number of applicants that we receive if you have not been contacted within 14 days of your application please assume that you have been unsuccessful
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.
ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Responsibilities & Requirements
Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.
The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.
All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.
Benefits:
- Access XD Recognition – Rewards and Discount Platform
- Apprenticeship Opportunities
- Employee of the Month Scheme
- 110% Club for Outstanding Performers, offering prizes and monetary rewards
- Stream – Flexible Pay Access, allowing early access to earned wages
- Employee Assistance Programme (EAP)
- Career Progression Opportunities
- Ongoing Training and Development
INDNT
