NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role:
The Healthcare Support Worker carries out direct patient care in support of and supervised by a Registered Nurse. Applicants must have a caring disposition and the ability to work with others as part of a multidisciplinary team. Good verbal and written communication skills and literacy and numeracy skills are essential. Applicants must have the ability to fulfil the requirements of the Band 2 job description including undertaking practice development programmes. Please get in touch and come to see the unit. We look forward to hearing from you.
Details on how to contact Recruitment Services can be found within the Candidate Information Pack. NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).
Duration, Location, and Working Pattern:
- Location based in Lightburn Hospital
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Permanent Contract
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Full-time position (36 hours per week) & Part-time position (18 hours per week) available
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Shift pattern for this post are Monday - Sunday, day & night shift rotation 11.5 hour shifts
Key responsibilities:
- Assist patients with activities of daily living.
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Assist the Registered Nurse and where appropriate other members of the Clinical Team to deliver patient care
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Co-operate with and maintain good relationships with other disciplines that are attending and treating clients to maximise patient care.
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Maintain good relationships and an empathic approach to clients’ carers and relatives and refer them to a trained nurse for any questions they may have on the clients’ condition or for any suggestions or complaints that they wish to raise.
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Report observed changes in the clients’ physical/psychological needs and participate in maintaining accurate and up-to-date records to ensure effective communication.
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Work within Divisional policies and procedures to ensure maintenance of safe working practices for patients and colleagues.
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Adhere to ward and unit procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources.
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Share responsibilities for key aspects of housekeeping and stock control. Demonstrating a good awareness of cost efficiency and thus contributing to the smooth running of the Ward/Department.
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Participate in personal career development plan to develop and maintain skills and personal growth through training and education.
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Please refer to the job description for further details.
Knowledge, training, qualifications and/or experience required to do the job:
- Caring disposition preferably with experience working in a caring environment/role.
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Ability to work with people and as part of a multidisciplinary team.
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Effective written and verbal communication skills/literacy/ numeracy skills
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Ability to carry out assigned tasks effectively in a busy environment.
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Ability to fulfil the requirement of the job description including undertaking NiCHE programme.
What we offer:
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
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A minimum of 27 days annual leave, increasing with length of service, plus public holidays
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Membership of the NHS Pension Scheme, including life insurance benefits
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Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
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Enhanced pay for working public holidays
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NHS discounts on a wide range of goods and services
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Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For an informal discussion, please contact:
Gillian Ormiston, SCN, On 0141 211 1554/1552 or email [email protected]
Lindsay Davidson, SCN, On 0141 211 1549/1547 or email [email protected]
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
This post may close early due to the volume of response. Please submit your application form as soon as possible.
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
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Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
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Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
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Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.
