Catering Manager
Contract: Government
Location: London, SW1A 2DY
Hours of work: 40 (Monday - Friday)
Contract Type: Permanent
We are seeking a Catering Manager to take responsibility for the day-to-day running of the catering department, ensuring food is prepared and presented to a consistently high standard.
This role will oversee ordering, stock control, menu planning, and the smooth delivery of all catering operations.
Job Description
We are looking for a driven individual who can lead a team effectively while maintaining compliance with Health & Safety and Food Safety standards.
You will play a key role in delivering excellent customer service, supporting operational improvements, and upholding company brand standards.
Key Responsibilities
- Manage the daily operations of the catering department, including food preparation, presentation, ordering, stock control, and menu planning.
- Lead, support, and motivate a team of Food Service Supervisors, Assistants, and agency staff to deliver a professional and efficient service.
- Ensure all activities comply with Health & Safety and Food Safety legislation and company standards.
- Drive operational initiatives and support brand promotional activities to enhance customer experience.
- Build and maintain strong relationships with customers, clients, and stakeholders.
- Monitor and manage food waste using contract tools/software, identifying opportunities to improve efficiency and reduce costs.
- Support supervisors in managing labour and rotas in line with productivity models, policies, and procedures.
- Oversee, support, and guide the Head Chef in fulfilling their duties and responsibilities.
Professional and Personal Competencies/Qualifications
- Proven experience in food service, catering, or hospitality.
- Strong understanding of Health & Safety and Food Safety requirements.
- Ability to manage and motivate a team effectively.
- Commitment to maintaining and improving high standards of service and presentation.
- Proactive approach to personal development and continuous improvement.
- IT literate.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
To find out more about what we do - https://www.uk.issworld.com/
Work Location: In person
