JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Senior Furniture Consultant (Business Manager)
Location: London/South of UK
About the Role
We are seeking an experienced Senior Furniture Consultant (Business Manager) to join our Tetris Furniture Solutions team, covering the South of UK region. Reporting directly to the Furniture Solutions UK Director, you will play a pivotal role in delivering exceptional furniture design solutions while supporting leadership. This position offers the opportunity to work on sophisticated projects with high-profile clients, combining strategic business development with hands-on project delivery.
Key Responsibilities
Client Advisory & Design Solutions
Provide expert consultation to customers, investors, and purchasing advisors on innovative furniture design solutions that align with their business objectives and spatial requirements.
Leverage your design expertise to create compelling, functional workplace environments.
Business Development & Sales
Drive sales growth through proactive networking, relationship building, and identifying new business opportunities.
Develop comprehensive sales proposals, look book presentations, and detailed financial analyses to support client decision-making and project approvals.
Project Management & Coordination
Lead global project coordination from concept through installation, collaborating closely with logistics teams, project assistants, and cross-functional departments across the JLL/Tetris group.
Coordinate seamlessly with external contractors including electrical, AV, IT, and planting specialists, as well as internal fit-out teams.
Team Support & Leadership
Support the management and development of a five-person team, fostering collaboration, professional growth, and operational excellence.
Client Relationship Management
Build and maintain strong client relationships through attentive follow-up, proactive communication, and exceptional service delivery.
Create customer loyalty by consistently exceeding expectations.
Installation Oversight
Monitor furniture installations as required to ensure quality standards, design integrity, and client satisfaction throughout the delivery process.
Required Qualifications & Skills
Essential Experience
Minimum 7+ years of experience in the furniture industry.
Proven track record in professional furniture distribution and specification.
Demonstrated expertise in design with comprehensive understanding of 360° space planning and workplace layouts.
Professional Competencies
Strong commercial acumen with focus on business development and customer satisfaction.
Excellent organizational skills with ability to manage multiple projects simultaneously.
Collaborative team player with proven ability to work across departments and with external partners.
Dynamic, flexible approach with ability to adapt to changing client needs and project requirements.
Technical Skills
Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
Strong command of English language, both written and verbal.
Additional Requirements
Valid UK driving license.
Willingness and ability to travel throughout the UK region regularly.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
