Location: Leicester
Company: Car2Code Ltd
Job Type: Full-Time
Be the face of Car2Code
At Car2Code Ltd, we help customers get back on the road by providing specialist automotive solutions for a wide range of vehicles. Based in Leicester, we have built a reputation for delivering professional service, technical expertise and outstanding customer care to both private and trade customers across the UK.
As our company continues to grow, we are looking for an organised and enthusiastic Front Office & Customer Support Administrator to become the first point of contact for our customers.
You don't need any automotive experience – we're looking for someone with excellent communication skills, a positive attitude and a willingness to learn.
What you'll be doing
- Answering incoming phone calls and customer emails
- Booking appointments and managing the daily schedule
- Greeting customers visiting our office
- Receiving and organising deliveries and parcels
- Updating customer records and processing enquiries
- Assisting with day-to-day office administration
- Supporting the workshop team with administrative tasks to ensure everything runs smoothly
What we're looking for
- Friendly and professional with a customer-first attitude
- Excellent communication skills
- Good organisational and time management skills
- Confident using computers, email and Microsoft Office
- Able to work independently and as part of a team
- Previous office or customer service experience is beneficial but not essential
What we offer
- Full-time, permanent position
- Full training provided
- A friendly, supportive and growing team
- A modern office environment in Leicester
- Opportunities to learn new skills and develop your career
- Monday to Friday working hours Front Office & Customer Support Administrator
- Working Hours: Monday to Friday, 9:30 AM – 5:30 PM
If you're looking for a varied office role where no two days are the same and enjoy working with people, we'd love to hear from you.
Apply today by sending us your CV.
Pay: £12.71 per hour
Benefits:
- Employee discount
- On-site parking
- Sick pay
Work Location: In person
