Medical Secretary / Reception Support
We are looking for an experienced and enthusiastic Medical Secretary / Reception Support to join our friendly GP practice team.
The ideal candidate will possess excellent communication and organisational skills, a professional telephone manner, and the ability to deal appropriately with sensitive and confidential information. You will be able to remain calm under pressure; prioritise your workload effectively and consistently work to deadlines.
This is a varied role which will, during periods of staff absence or increased demand, incorporate reception cover on an ad-hoc basis to meet the needs of the Practice. This may occasionally involve an earlier start or later finish.
Main Duties and Responsibilities
- Undertaking a variety of secretarial and administrative duties, including typing referral letters and processing referrals via the NHS e-Referral Service.
- Processing applications for private medical reports, insurance claims and other private work, including requests for access to patient records.
- Summarising and read coding relevant information from patient clinical records and hospital correspondence.
- Dealing with telephone queries from patients, hospitals and external agencies.
- Liaising with secondary care providers and other healthcare organisations.
- Filing and general administrative duties.
- Providing reception support when required.
Essential Requirements
- Previous experience working as a Medical Secretary and Reception Support.
- NHS experience.
- Experience using the SystmOne clinical system.
- Excellent communication and organisational skills.
- Ability to work accurately and efficiently under pressure.
- Ability to work both independently and as part of a team.
- Flexible approach to covering additional hours, annual leave and sickness absence when required.
- NHS Smartcard desirable.
Hours of Work
38 hours per week:
- Monday: 8:00am – 6:30pm
- Tuesday: 8:00am – 6:30pm
- Thursday: 8:00am – 6:30pm
- Friday: 8:00am – 6:30pm
Salary and Benefits
- £12.71 per hour
- 5.6 weeks annual leave inclusive of bank holidays
- NHS Pension Scheme enrolment
- Free onsite parking
- Onsite cafeteria
- Support with professional development
- Staff events throughout the year
- Modern medical centre based within a community hospital setting
Location Benefits
- Outstanding local schools
- Excellent transport links
- Convenient access to the M11
- Easy links to London, Cambridge and Stansted Airport
How to Apply
If you believe you have the skills and ambition to play a key role within our team, we would love to hear from you.
Please submit:
- Your CV
- A covering letter
- Details of your current notice period (if applicable)
For further information about Helix Medical Centre, please visit:
www.helixmedicalcentre.co.uk
Following shortlisting, successful applicants will be contacted.
Additional Information
Work Location: In person – Bishop's Stortford, CM23 5JH
Applicants must be able to reliably commute to, or relocate to, Bishop's Stortford prior to commencing employment.
Experience Required: Minimum 1 year's experience as a Medical Secretary and Reception Support.
Please note that this is a permanent position and is not suitable for students, gap-year applicants, or individuals seeking work alongside university or college studies.
We reserve the right to close this vacancy early should a sufficient number of applications be received.
Job Type: Full-time
Pay: £12.71 per hour
Benefits:
- Free parking
- On-site parking
Application question(s):
- What notice period are you required to give to your current employer?
- Do you hold a valid NHS Smartcard?
- Do you have experience using the SystmOne clinical system?
- Will you be able to reliably commute or relocate to Bishop's Stortford CM23 5JH for this job?
Work Location: In person
