Repairs Scheduler / Administrator
Fleet, Hampshire (Office Based)
Competitive Salary Starting at £27,000 (Depending on Experience)
Full-Time | Permanent
Join Our Growing Property Maintenance Team
We're looking for a proactive and organised Repairs Scheduler / Administrator to join our expanding office team, supporting the delivery of responsive repairs and maintenance across social housing properties throughout Hampshire.
If you're highly organised, enjoy working in a fast-paced environment and take pride in delivering excellent customer service, we'd love to hear from you.
Working from our Fleet office, you'll support the day-to-day delivery of repairs by scheduling works, coordinating operatives and subcontractors, communicating with residents and clients, and helping ensure jobs are completed efficiently from instruction through to completion.
What You'll Be Doing
- Scheduling responsive repairs and maintenance works
- Allocating jobs to operatives and subcontractors
- Communicating with housing association clients, residents and contractors
- Booking appointments and providing work updates
- Monitoring live jobs and ensuring records are kept up to date
- Raising work orders and updating internal systems
- Preparing reports, spreadsheets and operational documentation
- Managing emails, telephone enquiries and office correspondence
- Providing administrative support to the management and operational teams
- Supporting other departments as business requirements dictate
- Helping ensure the day-to-day operation of the office runs efficiently
What We're Looking For
- Previous experience in an administration and scheduling
- Excellent organisational, multitasking and time management skills
- Strong attention to detail and accuracy
- Confident using Microsoft Office, including Word, Excel and Outlook
- Excellent written and verbal communication skills
- Ability to prioritise workload and work effectively in a busy office environment
- Professional, reliable and customer focused
- Positive attitude with a willingness to learn and support different areas of the business
- Experience with social housing (required)
Desirable Experience
- Experience using scheduling or job management software (such as SimPro)
- Knowledge of responsive repairs or property maintenance
What We Offer
- Starting salary of £27,000 per annum (depending on experience)
- Full-time, permanent employment
- Monday to Friday, 8:00am – 5:00pm
- 28 days annual leave including bank holidays
- Six-month probation period
- Training and ongoing development opportunities
- Long-term career opportunities within a growing company
- Supportive management team
- Varied work where no two days are the same
If you're looking for a long-term career with a company that values teamwork, professionalism and delivering excellent service, we'd love to hear from you.
Apply today and tell us about your experience and why you'd like to join DCL Property Services.
Pay: From £27,000.00 per year
Benefits:
- Free parking
- On-site parking
Experience:
- social housing: 1 year (required)
- scheduling: 1 year (required)
Work Location: In person
