Job Overview
We are seeking a dedicated and professional Dental Nurse/Receptionist to join our dental practice. This role offers an excellent opportunity to combine patient care with administrative responsibilities, ensuring smooth daily operations. The successful candidate will be responsible for providing high-quality support to both patients and the dental team, fostering a welcoming environment and maintaining efficient practice procedures.
Duties
- Greet patients warmly and ensure they feel comfortable during their visit
- Assist with patient care, including preparing treatment rooms and supporting dental procedures
- Manage appointment scheduling, cancellations, and reminders using practice management software
- Handle reception duties such as answering phone calls, responding to enquiries, and managing patient records
- Maintain accurate and organised patient documentation in compliance with data protection regulations
- Support infection control protocols by sterilising equipment and maintaining cleanliness of clinical areas
- Provide information to patients regarding treatments, payment options, and post-treatment care instructions
- Collaborate effectively with the dental team to ensure seamless patient experiences
Skills
- Strong communication skills in English, both written and verbal
- Proven experience in patient care within a healthcare or dental setting is desirable
- Good organisational skills to manage multiple tasks efficiently
- Competent IT skills, including familiarity with practice management software and Microsoft Office applications
- Excellent interpersonal skills to build rapport with patients and team members
- Knowledge of nursing principles relevant to dental care is advantageous
- Ability to remain calm under pressure and handle sensitive situations professionally
Pay: £25,420.00-£35,000.00 per year
Work Location: In person
