We’re looking for an HR Advisor to join our friendly, lively and fast-paced HR Team at Pavers.
Based at our Head Office in York, this is a fantastic opportunity for an experienced HR professional who enjoys variety, thrives in a busy environment, and is passionate about delivering practical, people-focused support across the business.
You’ll play a key role in supporting managers across our Head Office, Warehouse and over 180 retail locations, helping them navigate employee relations matters with confidence, consistency and care.
About the role
This is a hands-on and varied role where no two days are the same. You’ll manage a broad range of employee relations casework, support managers with people processes, and help drive continuous improvement across HR practices and colleague experience.
Working closely with the wider HR team and HR Business Partner, you’ll provide practical advice, coaching and support while contributing to a proactive and positive people culture. You’ll also support the use of digital tools, AI and automation opportunities to improve efficiency and enable greater focus on value-add HR activity.
Key responsibilities
- Manage end-to-end ER casework including disciplinary, grievance, absence, performance and probation matters
- Provide timely, practical and commercially focused HR advice to managers and colleagues
- Build strong working relationships across the business to promote positive employee relations
- Coach and support managers to build confidence and capability in handling people matters
- Support absence management processes including occupational health referrals and long-term absence support
- Maintain accurate HR systems, records and colleague documentation
- Coordinate HR administration including contractual changes and colleague lifecycle processes
- Support the review and implementation of HR policies, procedures and guidance materials
- Assist in delivering HR training sessions and manager workshops
- Collate HR data and produce accurate reports and insights relating to absence, turnover and ER trends
- Support colleague engagement initiatives and performance management activities
- Identify opportunities to improve HR processes, colleague experience and service delivery
- Support HR projects, initiatives and wider people plans
- Contribute to the adoption of digital tools, AI and automation within HR processes to improve efficiency and reduce administrative burden
What we’re looking for
- Previous experience in an HR Advisory or HR generalist role
- Experience managing ER casework including absence, disciplinary, grievance and performance matters
- Good understanding of UK employment law and HR best practice
- Strong communication and interpersonal skills with the ability to build credible working relationships
- Confident coaching and influencing skills with the ability to support and challenge managers appropriately
- Highly organised with strong attention to detail and the ability to manage competing priorities
- Comfortable working independently and collaboratively in a fast-paced environment
- Strong IT skills, including HR systems and data management
- Analytical mindset with the ability to interpret HR data and identify trends
- Professional and discreet approach when handling sensitive and confidential information
- CIPD Level 5 qualified, or equivalent HR experience
What’s in it for you?
- Salary circa £35,000, dependent on experience
- Enrolment into company’s pension scheme
- Discretionary Annual Bonus scheme
- Generous colleague discount scheme, some of which can be shared with your family and friends!
And that’s not all, working for Pavers comes with so much more to enjoy:
- Free onsite parking at York Head Office
- Death In Service Benefit
- Holiday Entitlement (Increases with service)
- Access to RetailTRUST (Wellbeing & Financial Support)
- Access to the Pavers Foundation: employee-led grant application and charitable giving scheme
- Access to wider training and development opportunities through Pavers Academy
The Pavers story began in York in 1971 when Catherine Paver took out a £200 bank loan (for a sofa she told them) to fund her new business. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes for all.
Starting small, she sold shoes at village halls and homeware parties before opening the first Pavers shop in Scarborough in 1981, when Catherine’s three sons joined the business. One of her sons, Stuart, ran the business as Managing Director for over 40 years, joined by his son Jason in 2016. As of September 2023, Jason Paver is now the Managing Director of Pavers Ltd, with Stuart Paver moving to Chairman, taking the company into the 3rd generation of family run leadership.
From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s footwear industry, with over 180 stores nationwide encompassing our more recently acquired brands including Jones Bootmaker, Herring Shoes, Padders & Van Dal.
We remain acquisitive, highly profitable, and are an ever-growing, independent family-run business, employing over 1,900 people.
We were delighted to receive recognition as a 3 Employer with ‘World Class’ levels of workplace engagement and the ‘2nd Best Retailer to Work For’ by Best Companies in November 2024. At Pavers, we attribute the talents, passion, and dedication of our colleagues as the reasons for our success.
If you have any questions regarding the role or encounter any issues with your application, please contact us by emailing [email protected]
Work Location: In person
