*ONLY APPLICATIONS SUBMITTED VIA GETGOT WILL BE CONSIDERED*
https://victimsupportni.getgotjobs.co.uk/registerJob/61733968-d9cc-48dc-f2d2-a8a8fd691aa7
JOB SPECIFICATION
Title: Volunteer Coordinator Full-Time 1 post & Part-Time 1 post
Responsible To: Head of Service
Location: 25D Bishop Street, Derry/Londonderry, BT48 6PR
Hours of Work: 24.5 hours per week (working pattern to be agreed)
Location: Albany House, 73-75 Great Victoria Street, Belfast, BT2 7AF
Hours of Work: 35 hours per week
Duration: Both Permanent
Salary: £29,011 FTE Per annum pro rata (salary under review)
Purpose:
The post-holder is responsible for the effective development and delivery of the Community Service for adults and children and young people, within a designated geographical area, through the management and coordination of volunteers. The post-holder will provide direct service to adults and children and young people where matters are complex and / or advocacy services are required.
Dimensions:
Direct Reports: Nil
Budget responsibility: Nil
Volunteering: Victim Support Northern Ireland is a volunteer delivered service. In respect of this we encourage an ethos of volunteering throughout the organisation.
Main Responsibilities:
· Coordinate the delivery of Service to adults and young victims to the agreed standards and in line with relevant legislation and when necessary, provide cover to ensure service delivery.
· Provide advice and assistance to other volunteer coordinators and volunteers for queries relating to young victims referred to the Community Service (i.e., resources, signposting etc)
· Recruit, induct and develop volunteers to deliver service to young victims in liaison with the Volunteer Development Officer and Learning & Development Manager
· Review and update operational policies and guidance manual for staff and volunteers for assisting young victims (including assessments, incidents and safeguarding logs, support plans, tools for sessions, boundaries and confidentiality)
· Monitor the effectiveness of the guidance manual and in conjunction with the Learning and Development Manager identify key learning and training needs for Community Service staff and volunteers
· Provide effective support and supervision to volunteers in line with Victim Support NI policies and procedures
· Identify and manage complex client needs and provide advocacy support where necessary and advise staff and volunteers when necessary providing direct support to young victims
· Engage with local communities and external stakeholders to promote and raise awareness of Victim Support NI
· Develop and maintain effective working partnerships and contacts within criminal justice statutory organisations and relevant voluntary sector organisations
· Meet individual and team performance targets identified through the Conditions of Grant and Corporate Scorecard
· Contribute to the ongoing development of the service in line with the needs of people affected by crime, through the gathering, collating and analysis of activity, information and data
· Ensure processes for gathering feedback on the service provided to young victims are in place and being used by staff and volunteers
· Contribute to the evaluation and report to funders of the service to young victims
· Ensure the efficient operation of the Hub Office and outreach centres, where appropriate
· Comply with all administrative, financial, HR and other corporate responsibilities as appropriate to the post
· Ensure that all Victim Support policies, particularly those relating to Health & Safety and Equal Opportunities are applied.
The above detail of key accountabilities is not intended to be an exhaustive listing and the post-holder may be expected to accept additional / amended responsibilities in line with the organisation’s needs. Such additions / amendments will be in line with the capabilities of the post-holder.
https://victimsupportni.getgotjobs.co.uk/registerJob/61733968-d9cc-48dc-f2d2-a8a8fd691aa7
For more information head to https://www.victimsupportni.com/2026/08/20/volunteer-coordinator-1x-ft-belfast-1x-pt-foyle/
Pay: £29,011.00 per year
Benefits:
- Health & wellbeing programme
- Sick pay
- Work from home
Work Location: Hybrid remote in Belfast
