We are Kiltane, an Edinburgh based brand specialising in cashmere and dedicated to creating easy-to-wear timeless luxury for everyday living.
We are seeking an exceptional Store Manager to lead our store and deliver an outstanding brand experience to our customer. This is a unique opportunity to play a key role in the growth of a heritage brand and to be part of something truly special.
About the role
We are recruiting a Full-Time Store Manager for our York store.
Candidates must have a minimum of 1 years’ experience in store management, ideally within a luxury or premium retail environment. Applications without the above experience will not be considered.
As Store Manager, you will act as a brand ambassador, leading your team to deliver exceptional customer experiences while driving performance and maintaining the highest standards of presentation and service within the store.
About You
We are looking for an inspiring leader who embodies the values of luxury retail and takes pride in delivering exceptional service.
You will demonstrate:
Strong leadership and team development skills
A natural ability to build rapport and motivate others
A genuine passion for delivering exceptional client experiences
Excellent communication and interpersonal skills
Confidence working within a fast-paced, client-focused environment
The ability to set clear objectives and delegate effectively
Initiative and creativity in driving performance and enhancing the client journey
Key Responsibilities
Lead and inspire the team to deliver an exceptional level of customer service
Act as a brand ambassador, representing Kiltane’s heritage, craftsmanship and values
Drive sales performance and ensure the team consistently achieves targets
Maintain impeccable standards of visual presentation across the store and back-of-house areas
Ensure the shop floor is fully stocked and beautifully presented at all times
Oversee daily store operations including opening and closing procedures
Foster a collaborative and high-performance team culture
What We Offer
Permanent employment (subject to a 3-month probation period)
28 days annual leave plus 1 public holiday (25th December)
Employee Discount
Ongoing training and development
Unfortunately, due to the high number of applications we receive, we're unable to feedback to applicants that have not been selected for interview stage.
