Job Description #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-Job Location: Woolpit
Additional Location Information:
Salary: Competitive
Contract type: Permanent
Posting End Date: 17/07/2026
Purpose of this role
To provide administrative support to UMSO and MPAN department.
Your key responsibilities are
In this role you will be responsible for coordinating projects by engaging with customers, internally and externally, to ensure projects are progressed efficiently and within agreed timescales.
The work will be of a clerical, administrative nature with technical and industry content based in a Hybrid working environment.
General administration, including managing mailboxes to ensure requests are logged and enquiries are responded to within timescales.
To understand and follow industry requirements.
Create Purchase orders.
To assist the team with issuing requests within SLA (Service Level Agreement).
Maintain good level of performance and productivity.
To process quotation requests to ensure the customers requirement is accurately actioned and issued within SLA.
To assist the team with generating MPANS (Metering Point Administration Number) and Data Flows in line with company procedures.
To assist the team with application of Unmetered Supply Certificates, including inventory changes and change of ownership.
Liaise with customers and GTC departments to resolve queries and escalate when required.
Any other duties as required by the Electricity Data Manager / Electricity Data Team Leader.
Demonstrate GTC company values.
Experience/Knowledge
Office Experience.
Customer service.
Abilities/Skills
IT literacy with proficiency in MS Word, Excel and PowerPoint.
Highly organised.
Ability to manage workload and ensure deadlines are met.
Resilient.
Attention to detail.
Remains calm under pressure.
Excellent communication skills- verbal, written and numerate.
A good and consistent telephone manner is required.
Desirable
NVQ Level 2 business and administration or equivalent.
GIS, LOCUS, Data Flow Web, ECOES knowledge.
Industry Experience.
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