Cleveland House is looking to recruit a Healthcare Assistant to join the team. This is a bank role.
Cleveland House is located in Banks, Southport, in the west of Lancashire. It offers residential support for 32 males and females with an acquired brain injury (ABI), progressive neurological condition (PNC) and associated physical health needs. We are located on a residential housing estate.
You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the service. Whether you're assisting with day-to-day operations, supporting with care requirements, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
- Develops and maintains a good professional relationship with patients, colleagues and visitors responding promptly and courteously to requests and enquiries.
- Help promote and maintain an environment conducive to meeting the needs of the patient / relatives and carers.
- Ensure service users are gaining a quality service that is value for their money.
- To receive and convey information from telephone or personal enquiries in a courteous manner and ensure all persons visiting the ward are greeted and assisted in a welcoming and supportive manner.
You can find additional information in the attached job description.
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.
The ideal candidate will be reliable, friendly, and caring, with a genuine passion for helping service users achieve their everyday goals, including providing personal care. They will actively support in-house activities and hobbies, be attentive, and inspire individuals to reach their full potential. Additionally, they will be resilient and capable of supporting service users in managing behaviours that challenge.
We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
- Pension enrolment
- Access to development opportunities
- Refer a friend bonus
- DBS paid for
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.
Priory is the UK’s leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions – including depression, anxiety, eating disorders and children’s mental health – and provide residential and supported living care for autistic adults, people with a learning disability, Prader–Willi Syndrome, brain injuries and older people.
We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here.
For agency enquiries and applications, please view our legal statement here.
All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.
