* Please note: We do not offer sponsorship. UK based applicants only. Care experience essential. Driving licence and car essential *
We are currently recruiting for a Care Manager to work from our office in Colwyn Bay.
Duties to include:
- Answering incoming telephone calls
- Accepting, allocating and processing referrals for new work efficiently
- Accepting and processing changes and amendments to existing care packages
- Assigning care workers to clients, whilst working within the standards and requirements of the company
- Ensuring all runs and working patterns meet the needs of the company, clients and care workers
- Ensuring mileage and distance travelled is monitored
- Ensuring adequate cover is available for sickness, absenteeism or holidays
- Work with the colleagues to pre-empt recruitment needs
- To ensure work is allocated fairly and appropriately
- Working with other members of the team to ensure high quality service provision
- Liaising with clients and care workers to ensure an efficient service provision
- Keeping accurate records on the system and working with the office team to ensure all data is up to date and relevant
- Preparation of reports as required by the company
- Ensuring care worker rotas are completed
- Participate with the On call on rota with the management team on a rota basis
- Providing personal care to clients during periods of staff absence
The candidate should have excellent communication skills, professional telephone manner and excellent IT skills
Hours are mainly between 9am - 5pm Monday to Friday, but flexibility is needed outside of these times to meet business needs and could involve early morning, evening or weekend work.
Applicants must hold a NVQ/QCF level 2 in care.
A driving licence and car are essential for this role, as is the ability to work as part of a team and independently
Job Type: Full-time
Pay: £30,500.00 per year
Benefits:
- Health & wellbeing programme
- On-site parking
Application question(s):
- Do you have a vehicle that can be used for work?
Experience:
- providing care: 2 years (required)
- a senior role in home care: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
