Front of House Assistant
Location: Daytona Milton Keynes
Department: Front of House
Reporting to: Venue Management Team
Hours: Full‑time (flexible, including evenings and weekends)
Are you friendly, confident, and enjoy working in a fast‑paced environment? As a Front of House Assistant at Daytona Milton Keynes, you'll be the first point of contact for our customers, helping deliver a welcoming, professional, and memorable experience from arrival to race time.
Why Join Us
- Work in a fast‑paced, customer‑focused motorsport environment
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Be part of a friendly and supportive Front of House team
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No two days are the same in this busy venue
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Build confidence, communication, and customer service skills
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Gain experience in sales, administration, and live event environments
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Opportunity to develop within a well‑established karting business
About Daytona & Milton Keynes
Daytona is one of the UK's leading karting operators, delivering professionally run race events with a strong focus on safety, consistency, and customer experience. Daytona Milton Keynes is the flagship venue within the Daytona group, hosting arrive‑and‑drive sessions, corporate events, leagues, and endurance racing. This creates a busy, high‑energy working environment where professionalism, organisation, and teamwork are essential.
The Role
As a Front of House Assistant, you will play a key role in delivering a positive first impression of the venue. You will welcome customers, manage enquiries, support race sign‑ins, and assist with the smooth day‑to‑day operation of the front‑of‑house area.
This role is ideal for someone who enjoys working with people, can remain calm under pressure, and takes pride in delivering excellent service.
Key Responsibilities
- Meet and greet customers promptly and professionally
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Deliver friendly, efficient, and high‑quality customer service
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Sign in drivers for race events and issue racewear
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Handle phone, email, and face‑to‑face enquiries
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Upsell race events and merchandise where appropriate
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Maintain cleanliness and presentation of all customer‑facing areas
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Provide administrative support to the venue management team
What We're Looking For
- Previous experience in hospitality, retail, or front‑of‑house roles
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Strong communication skills and a confident, professional manner
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A positive attitude with a customer‑first approach
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Ability to work in a fast‑paced environment
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Commercial awareness and interest in sales
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Basic computer skills, including Microsoft Word and Excel
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Flexible availability across all seven days of operation
