Are you eager to begin your journey toward a lifelong career? Why not kick things off with a multi-award-winning company that values your career advancement and development?
We are looking to recruit Agents to join our close knit and diverse family, we provide all our staff with the opportunities to learn and grow with us. You may be surprised to know all our Team Leaders and Managers once started on the phones themselves.
Location: Swansea, Llansamlet (Office-based)
Department: Business-to-Business Energy Sales – Renewals
Salary: £24,784.50 + commission!
Commission is paid at £18.75 per sale, with agents currently averaging 22 sales per week. Whilst we have a minimum performance expectation of 15 sales per week, (3 per day), there’s no cap on your earning potential and will be a gradual glide path for new starters.
Hours:
Monday to Thursday, 08:30 AM – 4:45 PM
Friday’s 08:30 AM- 3:30PM
Are you a results-driven professional with a passion for people, persuasion, and performance?
Do you have the resilience and commercial edge to thrive in a fast-paced B2B sales environment?
If so, this is your opportunity to join a high-performing renewals team within our Smartest Energy department!
About the Role
As a Renewals Sales Agent, you will be speaking with existing Smartest Energy customers to discuss their upcoming contract renewal. You'll build rapport, understand their business energy needs, and offer tailored, cost-effective renewal solutions that secure their continued partnership with us.
This isn’t cold calling – these are warm, retention-based opportunities where your consultative approach, market knowledge, and objection handling skills will shine.
What You'll Be Doing
- Contacting existing SME customers to discuss and secure renewals on their gas and electricity contracts.
- Building trusted relationships by delivering a confident, informed, and transparent service.
- Comparing renewal prices, educating customers on market conditions, and highlighting the benefits of securing rates early.
- Managing your pipeline effectively to meet daily, weekly, and monthly KPIs.
- Using internal tools and CRM systems to document calls, generate quotes, and complete contracts.
- Collaborating with your team leader and peers to continually improve performance, script delivery, and objection handling.
What We’re Looking For
- Proven experience in a sales role – energy sector or B2B experience is desirable but not essential.
- A self-motivated, target-driven mindset with a desire to exceed expectations.
- Strong communication and negotiation skills with the ability to remain composed under pressure.
- An honest, customer-centric approach to sales that prioritises transparency and trust.
- Confident using computers, CRM systems, and handling multiple tasks.
- A hunger to grow, improve and succeed – we’ll support you every step of the way.
Why Join Us?
- Be part of a supportive and high-performing sales team led by experienced managers who have grown from the ground up.
- Learn from tailored training and real-time coaching that has developed some of the company’s most successful leaders.
- Transparent progression routes and the chance to build a long-term career in a growing department with national-level clients.
- Incentives, competitions, and a fun, driven workplace culture that celebrates success.
Additional Perks
- Access to training materials, one-to-one coaching, and structured development plans.
- Monthly team incentives, raffles, and seasonal bonuses.
- Modern offices, team socials, and a people-first management style.
Ready to Take the Next Step?
Apply now to join one of the UK’s most agile and fast-growing business energy departments. Whether you're already experienced or looking to step into a new challenge, we’d love to hear from you.
If you’re seeking a workplace where you can truly be yourself, you’ve come to the right spot! While the job can be demanding, we prioritise supporting one another.
The Application Process
Our application process is simple and streamlined, consisting of three quick stages. Once you submit your application, a team member will review it. If you’re selected, you'll be invited to a brief phone interview. If you do well in that, the final step is a meet-and-greet at our office. During this session, you'll get first hand insight into our company culture and learn more about the role.
If you the above sounds like you and you’re ready to take the next step apply now and one of our friendly in-house recruitment team would love to speak with you!
Pay: From £24,784.50 per year
Benefits:
- Free parking
- On-site parking
- Referral programme
Work Location: In person
