About the Company
Job Purpose
In this role you will be responsible for managing deliveries, handling customer inquiries, and ensuring a high level of customer service.
Key Accountabilities
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Manage the daily delivery and dispatch process, ensuring correct routing.
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Complete weekly vehicle checks to maintain fleet compliance.
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Identify, pick, load, and deliver products professionally and on time.
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Serve and manage customer inquiries efficiently.
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Unload, check, pick, and load deliveries accurately.
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Maintain high levels of customer service at all times.
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Perform warehouse and driving duties, including heavy lifting as required.
Role Requirements
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Good local knowledge and familiarity with the road system.
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Full UK driving licence (essential).
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PC literate, able to manage documentation and processes.
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Ability to listen and follow instructions effectively.
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Ideally, some knowledge of the construction industry.
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Experience working within a close team environment.
Personal Attributes
- Reliable, demonstrating integrity, enthusiasm, and professionalism.
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Strong problem-solving skills, able to remain calm and methodical under pressure.
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Positive outlook and can-do attitude, willing to take initiative.
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Strong communication skills, able to engage with customers and team members effectively.
EPW2
