This is a friendly organisation, committed to outstanding customer service and exceptional patient care.
Rewards for Customer Services Advisor:
· Competitive salary
· Continuous training and development programme
· Annual salary reviews
· Quarterly bonus scheme
· Annual Leave FTE: 20 days annual leave plus 8 bank holidays (28 days FTE), rising to 25 days annual leave after one full calendar year (33 days FTE). This will be pro-rated according to the part time contracted hours.
· One day paid Birthday Leave.
· Health and wellbeing cover for you and your family
· Staff discounts on treatments (subject to suitability assessment)
The UK's market leader in Refractive Eye Surgery is keen to recruit enthusiastic, well presented individuals with strong interpersonal and communication skills for their Contact Centre in Peterborough.
This is a multi-functional, varied and challenging role which will allow the right candidate to develop valuable skills within patient care and customer service. In return you will be working within a comfortable office, amongst a team of dedicated and friendly colleagues whose primary focus is to offer the very best in patient care and customer service excellence.
In order to provide a full and dedicated service to our valued patients, flexibility with working hours and working days is required. Occasional, nationwide travel may also be required from time to time for the purpose of training – the expense of which is covered by the Company.
You will be inducted into the Company through our detailed and comprehensive training program. Therefore, whilst previous experience in a similar role would be advantageous, it is not essential.
Due to the expected high volume of applications please note that only successful candidates will be contacted.
Job Types: Full-time, Permanent
Pay: £26,436.80 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Employee discount
- Free flu jabs
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay
Education:
- A-Level or equivalent (required)
Experience:
- Customer Service: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
