Overview:
To be responsible for the housekeeping service for Hotel Indigo Leeds and overall cleanliness of all public and back-of-house areas of the hotel. Ensuring the housekeeping service is delivered to the highest standards daily.
Duties:
- Advise management of changes within each contract affecting the scope of housekeeping requirements.
- Direct and control all Health and Safety related matters, carry out risk assessments and investigate all incidents and accidents occurring within the Area.
- Plan, monitor and control budgets to achieve planned business performance.
- Oversee the selection and recruitment of staff.
- Ensure that standards are consistently achieved, maintained, and reported through regular audit walk rounds with the general manager.
- Responsible for the effective operation and development of the housekeeping department in the hotel.
- You will ensure that the company brand standards of quality and cleanliness are always maintained, whilst meeting the needs of the business.
- Responsible for managing and motivating your team.
- Ensure that all staff within your department are adequately trained and developed in line with company policies and procedures.
Skills we look for in our Housekeeping Supervisor:
- Experience working in a large hotel with high volumes (essential). Experience of managing a housekeeping operation in a four- or five-star hotel (desirable)
- Confident Decision maker with strong interpersonal and problem-solving skills. Adept at building strong and credible relationships.
- A working knowledge of H&S that impacts the housekeeping team.
- Confident working to tight timelines – guests check in at 14:00, so workload needs to be managed to make sure the rooms are ready. The ability to work well, prioritising and delegating effectively.
- Flexible, team player and good motivator.
- Strong communication skills in English; ability to clearly convey instructions and feedback
- Exceptional customer service skills with a friendly, professional demeanour
- Ability to motivate and lead a diverse team in a fast-paced environment
- Knowledge of cleaning techniques, safety standards, and relevant health regulations
- Flexibility to work varied shifts including evenings, weekends, or holidays as needed
Join us in creating an inviting atmosphere where cleanliness meets excellence! We value energetic leaders who are committed to delivering outstanding service while fostering a positive team environment. This paid position offers the opportunity to grow your leadership skills in a vibrant setting dedicated to hospitality excellence.
Pay: £33,000.00 per year
Work Location: In person
